What are the responsibilities and job description for the Lending Consultant - Bilingual (English/Spanish) position at Wauna Credit Union?
Are you fluent in English & Spanish and have outstanding communication, customer service and problem solving skills and a passion for lending? Does a "People Helping People" philosophy and helping dreams come true appeal to you? This may be the career for you!
This position is directly responsible for the lending needs of our members in the lobby, phone, online applications, and video banking. The primary responsibility is to use The Member Advantage™ and Lending Solutions Consulting Incorporated (LSCI) sales and service principles while greeting and serving members in a consultative manner, whether in-person or virtually. Position will consistently be required to meet all referral, sales, and production goals; cross-sell and serve members to contribute to attainment of CU goals. Position will assist members with: loan accounts and services; monitoring the loan queue; reviewing, understanding credit reports; making decisions on whether to grant loans; processing loan applications and disbursing loans; cross selling by identifying, describing and recommending loan products and services that are best suited to fulfill the needs of the member; counseling members with regard to their credit; answering account questions and making changes to accounts as necessary. This is a non-exempt position.
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Putting our members first, including our Internal Members
Our employees take pride in providing services to our Members; our Credit Union is just as proud to offer benefits in our Internal Members (Employees). Our employees make us who we are as a Credit Union and we make every effort to ensure for our employees' well-being; physically, personally, professionally, and financially.
Our Robust Benefits Package Includes:
- Full medical, dental and vision insurance 100% Credit Union paid premiums for employees
- Subsidized premiums for families and dependents
- Life and Disability insurances
- Family medical leave
- Paid Time Off
- Paid Sick Time
- 11 Paid Holidays per year
- Supplemental insurance products
- Employee Assistance Program (free and confidential resources for emotional, financial, legal, & personal well-being)
- Engaging Wellness Program
Financial Benefits and Incentives
- Competitive Salary
- 401(k) Retirement Plan with employer matching from date of enrollment
- Discounted Credit Union products (reduced interest rates or fees)
- Flexible spending accounts for medical and child care expenses
- Free Parking at all branch locations
Professional Development
- Proud to be a Learning Organization
- A Training Center complete with a hands on Training Lab
- Online education programs
- Ongoing coaching and training in every position
- Internal promotion and transfer options throughout the Credit Union
- Career Development Education (CADET) program to develop employees along their desired career path
- Opportunities to serve on a variety of volunteer committees
Equal Opportunity Employer including Disability and Vets.
Pre-employment drug test and background check required.
Salary : $17
