Broadband Network Technician I, II or III

Job Details

Description

Astound, the sixth-largest cable operator in the United States, is a leading supplier of cutting-edge technology and communications services—and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company.

Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success. With us, you’ll stay empowered to do your best work by creating astounding possibilities for local communities and beyond.

Where You Will Work

This position will be based in Astound's Concord, CA office and is a field role.

A Day in the Life of the Broadband Network Technician I, II or III:

• Detect, troubleshoot and resolve system outages
• Emergency coax restoration
• Underground cable
• Maintenance (power supply, actives)
• Leakage
• Splicing
• Documentation
• Participation in a 24/7 on-call rotation
• Other duties as assigned
  
  

What You Bring To The Table

• 2 years experience as a Technician in the Telecommunications industry (Hybrid Fiber-Coaxial ( HFC ) network experience preferred)
• Proficiency in problem-solving, time management, and basic computer skills
• Experience with power tools, reading and interpreting NIMS and AutoCAD maps
• Must possess a working knowledge of Ohm Law and Outside Plant operations
• Strong customer service skills
• Strong verbal and written communication skills
• Ability to work effectively, both independently and as part of a team
  
  

Education & Certifications

• High school diploma or equivalent
• Certifications in Bucket Truck (OSHA, and Ladder Safety preferred)
• Must possess a valid driver's license with a satisfactory driving record compliant with the company policy
  
  

We're Proud To Offer a Comprehensive Benefits Package Including

• 401k retirement plan, with employer match
• Insurance options including: medical, dental, vision, life and STD insurance
• Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization
• Floating Holiday: 40 hours per year
• Paid Holidays: 7 days per year
• Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws
• Tuition reimbursement program ( after 1 year employment up to $4,000.00 per calendar year)
• Employee discount program ( If in our serviceable area)
• Benefits listed above are for regular full-time positions
  
  

The base salary range in California for this position is $25.47 - $39.31 per hour, plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to California and may not be applicable to other locations.

• Broadband Network Technician I - $25.47 - $35.65 per hour
• Broadband Network Technician II - $26.74 - $37.44 per hour
• Broadband Network Technician III - $28.08 - $39.31 per hour
  
  

Our Mission Statement

• Take care of our customers
• Take care of each other
• Do what we say we are going to do
• Have fun
  
  

Diverse Workforce / EEO

Astound is proud to be an Equal Opportunity Employer and we are dedicated to cultivating a diverse, equitable and inclusive workplace where employees feel valued, respected and empowered. Discrimination of any kind has no place here. We are dedicated to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity or expression, genetic information, military, veteran status, and any other characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.

FCO (For San Francisco Candidates Only): Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

CCPA Employee Privacy Policy (For California Candidates Only): https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf

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Preferred

High School or better.

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)