What are the responsibilities and job description for the Broadband Network Technician I position at Wave Broadband?
Job Details
Description
Astound Broadband, the sixth-largest telecommunications provider in the United States, is a leading supplier of cutting-edge technology and communications services—and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company.
Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success. With us, you’ll stay empowered to do your best work by creating astounding possibilities for local communities and beyond.
Where you will work: Midland-Odessa, Texas
A Day in the Life of the Broadband Network Technician:
The Broadband Network Technician I will be responsible for the detection, troubleshooting, and resolution of system outages for data, video, and telephone services.
Duties And Responsibilities
Astound Broadband is proud to be an Equal Opportunity Employer and we are dedicated to cultivating a diverse, equitable and inclusive workplace where employees feel valued, respected and empowered. Discrimination of any kind has no place here. We are dedicated to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity or expression, genetic information, military, veteran status, and any other characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.
CCPA Employee Privacy Policy (For California Candidates Only): https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf
Qualifications
0">
Skills
0">
0">
Preferred
Customer Service
Advanced
Time Management
Advanced
0">
Behaviors
0">
0">
Preferred
Detail Oriented
: Capable of carrying out a given task with all details necessary to get the task done well
Functional Expert
: Considered a thought leader on a subject
:
0">
Motivations
0">
0">
Preferred
Goal Completion
: Inspired to perform well by the completion of tasks
Ability to Make an Impact
: Inspired to perform well by the ability to contribute to the success of a project or the organization
:
0">
Education
0">
Required
High School or better.
0">
0">
Experience
0">
Required
2 years:
Telecommunications Technician
0">
0">
Licenses & Certifications
0">
Required
Drivers License
0">
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Description
Astound Broadband, the sixth-largest telecommunications provider in the United States, is a leading supplier of cutting-edge technology and communications services—and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company.
Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success. With us, you’ll stay empowered to do your best work by creating astounding possibilities for local communities and beyond.
Where you will work: Midland-Odessa, Texas
A Day in the Life of the Broadband Network Technician:
The Broadband Network Technician I will be responsible for the detection, troubleshooting, and resolution of system outages for data, video, and telephone services.
Duties And Responsibilities
- Maintain system connectivity through detecting, troubleshooting, and resolving outages.
- Provide emergency restoration of coax and underground cable.
- Installing and troubleshooting fiber cables, restoring and repairing lines.
- Maintenance of power supplies, leakage and splicing.
- Maintain proper documentation of rendered services.
- Participates in a 24/7 on-call rotation.
- Other duties as assigned.
- You’re driven to succeed in every situation presented.
- You’re resilient and adapt to an ever-changing environment.
- You enjoy driving results, both in a team setting and individually.
- 401k retirement plan, with employer match
- Insurance options including: medical, dental, vision, life and STD insurance
- Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization
- Floating Holiday: 40 hours per year
- Paid Holidays: 7 days per year
- Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws
- Tuition reimbursement program
- Employee discount program
- Benefits listed above are for regular full-time positions
- Take Care of Our Customers
- Take Care of Each Other
- Do What We Say We are Going To Do
- Have Fun
Astound Broadband is proud to be an Equal Opportunity Employer and we are dedicated to cultivating a diverse, equitable and inclusive workplace where employees feel valued, respected and empowered. Discrimination of any kind has no place here. We are dedicated to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity or expression, genetic information, military, veteran status, and any other characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.
CCPA Employee Privacy Policy (For California Candidates Only): https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf
Qualifications
0">
Skills
0">
0">
Preferred
Customer Service
Advanced
Time Management
Advanced
0">
Behaviors
0">
0">
Preferred
Detail Oriented
: Capable of carrying out a given task with all details necessary to get the task done well
Functional Expert
: Considered a thought leader on a subject
:
0">
Motivations
0">
0">
Preferred
Goal Completion
: Inspired to perform well by the completion of tasks
Ability to Make an Impact
: Inspired to perform well by the ability to contribute to the success of a project or the organization
:
0">
Education
0">
Required
High School or better.
0">
0">
Experience
0">
Required
2 years:
Telecommunications Technician
0">
0">
Licenses & Certifications
0">
Required
Drivers License
0">
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
