What are the responsibilities and job description for the HR Generalist or Senior HR Generalist position at Wave Broadband?
Job Details
Description
Location: Seattle- Hybrid (3 days in office/field and 2 remote days)
Astound Broadband, the sixth-largest telecommunications provider in the United States, is a leading supplier of cutting-edge technology and communications services—and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company.
Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success. With us, you’ll stay empowered to do your best work by creating astounding possibilities for local communities and beyond.
Position Overview
Astound is currently searching for a Human Resources Generalist or Senior Human Resources Generalist in our Seattle, WA office. You will play a critical role in supporting the business by providing HR consultation, employee relations expertise, and investigative support. This role requires a deep understanding of HR best practices, employment law, and business strategy to partner with leaders in driving a high-performance culture. The HR or Sr. HR Generalist will serve as a trusted advisor, providing coaching and guidance on complex people-related matters while ensuring compliance with company policies and regulations.
A Day in the Life of an HR/ Sr. HR Generalist:
HR Consultation & Business Partnership
Astound Broadband is proud to be an Equal Opportunity Employer and we are dedicated to cultivating a diverse, equitable and inclusive workplace where employees feel valued, respected and empowered. Discrimination of any kind has no place here. We are dedicated to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity or expression, genetic information, military, veteran status, and any other characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.
FCO (For San Francisco Candidates Only): Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
CCPA Employee Privacy Policy (For California Candidates Only): https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf
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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Description
Location: Seattle- Hybrid (3 days in office/field and 2 remote days)
Astound Broadband, the sixth-largest telecommunications provider in the United States, is a leading supplier of cutting-edge technology and communications services—and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company.
Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success. With us, you’ll stay empowered to do your best work by creating astounding possibilities for local communities and beyond.
Position Overview
Astound is currently searching for a Human Resources Generalist or Senior Human Resources Generalist in our Seattle, WA office. You will play a critical role in supporting the business by providing HR consultation, employee relations expertise, and investigative support. This role requires a deep understanding of HR best practices, employment law, and business strategy to partner with leaders in driving a high-performance culture. The HR or Sr. HR Generalist will serve as a trusted advisor, providing coaching and guidance on complex people-related matters while ensuring compliance with company policies and regulations.
A Day in the Life of an HR/ Sr. HR Generalist:
HR Consultation & Business Partnership
- Serve as a trusted thought partner and consultant to leaders, providing expert HR guidance on workforce planning, organizational design, and talent strategies
- Be the primary point of contact for all people-related matters within designated business units, ensuring HR initiatives align with business goals
- Partner with leadership to foster a high-performance culture, driving initiatives that enhance employee engagement, retention, and career growth
- Assess organizational health and effectiveness, identifying opportunities to optimize structures, policies, and team dynamics
- Lead and conduct employee relations investigations, ensuring fairness, consistency, and compliance with company policies and employment laws
- Provide guidance to managers and employees on conflict resolution, disciplinary actions, and performance management
- Act as an HR investigator and mediator, addressing workplace concerns, grievances, and complaints with a solutions-oriented approach
- Ensure a non-retaliatory and legally compliant workplace, advising leaders on appropriate corrective actions and risk mitigation
- Provide thought leadership on change management, helping leaders navigate organizational shifts while maintaining team morale and productivity
- Support manager development, equipping leaders with the skills to coach, motivate, and retain top talent
- Consult on career development strategies, ensuring employees have access to growth opportunities and clear pathways for advancement
- Drive the execution of key HR program ssuch as performance reviews, compensation planning, talent assessments, and engagement surveys
- Ensure compliance with all local, state, and federal employment laws, proactively identifying and addressing potential risks
- Collect and analyze HR data to provide insights that inform business decisions and improve workforce effectiveness
- Work cross-functionally with HR Management, People Operations, and Legal to ensure consistent application of HR policies and best practices
- Support and drive DEI initiatives that promote an inclusive and equitable workplace
- 3 - 10 years of HR experience, with a strong emphasis on employee relations, investigations, and HR consulting
- Expertise in employee relations, conflict resolution, and investigations
- Strong business acumen and ability to consult with senior leaders on HR strategy and workforce planning
- Excellent interpersonal and communication skills, with the ability to influence and build relationships at all levels
- Experience in performance management, change management, and organizational effectiveness
- Data-driven mindset with the ability to analyze trends and provide strategic HR insights
- Working knowledge of employment laws and compliance requirements
- Master’s or Bachelor’s degree in Human Resources, Business Administration, or a related field preferred
- SPHR or SHRM-SCP preferred
- Ground travel required: 40%
- Air travel required: 15%
- 401k retirement plan, with employer match
- Insurance options including: medical, dental, vision, life and STD insurance
- Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization
- Floating Holiday: 40 hours per year
- Paid Holidays: 7 days per year
- Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws
- Tuition reimbursement program
- Employee discount program
- Benefits listed above are for regular full-time positions
- HR Generalist: $85,000-$110,000
- Senior HR Generalist: up to $120,000
- Take care of our customers
- Take care of each other
- Do what we say we are going to do
- Have fun
Astound Broadband is proud to be an Equal Opportunity Employer and we are dedicated to cultivating a diverse, equitable and inclusive workplace where employees feel valued, respected and empowered. Discrimination of any kind has no place here. We are dedicated to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity or expression, genetic information, military, veteran status, and any other characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.
FCO (For San Francisco Candidates Only): Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
CCPA Employee Privacy Policy (For California Candidates Only): https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf
Qualifications
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Behaviors
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Motivations
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Education
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Experience
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Licenses & Certifications
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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Salary : $85,000 - $110,000
