Web Analyst Intern

Job Details

Description

Astound Broadband, the sixth-largest telecommunications provider in the United States, is a leading supplier of cutting-edge technology and communications services. Interning with us means you will be able to jumpstart your future career by getting valuable hands-on learning experience while you work on priority business projects that will greatly enhance your resume. Your 12-week internship will include training, coaching and mentoring, while working in a supportive work environment that prioritizes inclusion, all while you represent a superior telecommunications company.

Internship Experience

Astound offers interns the opportunity to participate in company- and market-impacting projects, while learning about the industry, your chosen field, and leadership. Interns will experience the following:

• Management partnership to align internship goals with learning goals.
• Projects and hands-on-experience to be used in a portfolio, CV, or resume.
• Mentor guidance on career development.
• Leadership and skills training.
• Networking opportunities with senior leaders and executives.
• Weekly speaker series providing you with valuable tools to use now and in the future.
  
  

Position Overview

The Web Analyst intern will play a key role in supporting the digital marketing team by assisting with the implementation and analysis of web optimization strategies. The Web Analyst intern will be responsible for reviewing and analyzing website performance data, providing insights into omnichannel marketing efforts, and supporting ongoing landing page optimization.

Where You Will Work

• This opportunity offers the flexibility to work on a hybrid schedule, with one day per week in the Falls Church, VA office.
  
  

A Day in the Life of the Web Analyst Intern:

• Assist in the development and placement of A/B tests on the website using Winfigy to optimize user experience and website performance.
• Monitor and analyze results to identify successful strategies and areas for further optimization.
• Review Hotjar reporting and provide insights into user behavior to help guide UX improvements.
• Perform competitive UX analysis and create light reports on testing areas and potential opportunities for improvement.
• Audit the landing page universe and identify areas for optimization to improve conversion rates.
• Utilize CMS skills to support the execution of landing page improvement.
• Review and analyze data from GA4 and GSC to provide insights to omnichannel efforts.
• Develop custom views and dashboards in GA4 and integrate GA4 data into Tableau for comprehensive reporting.
• Assist with reporting and data analysis using Sprout and Eloqua.
• Other duties as assigned.
  
  

What You Bring To The Table

• Familiarity with content management systems (CMS), basic HTML, GA4, Hotjar, and Google Web tools is a plus.
• Understanding of scientific method and devising tests.
• Strong analytical and research skills with attention to detail.
• Proficiency in MS Office applications and Google Suite.
• Ability to work effectively under pressure and in time-sensitive situations; aptitude to coordinate multiple tasks and projects simultaneously.
• Excellent written and verbal communication skills.
• Knowledge of data visualization tools such as Tableau is a plus.
  
  

Education

• Must be pursuing a Bachelor’s Degree in Computer Science, Media, Business, Statistics, Analytics, or related field.
  
  

Compensation

The base compensation for this position is $20.00 per hour. The base pay represents the low and high end of the hiring range for this job.

Our Mission Statement

• Take care of our customers
• Take care of each other
• Do what we say we are going to do
• Have fun
  
  

Diverse Workforce / EEO

Astound Broadband is proud to be an Equal Opportunity Employer and we are dedicated to cultivating a diverse, equitable and inclusive workplace where employees feel valued, respected and empowered. Discrimination of any kind has no place here. We are dedicated to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity or expression, genetic information, military, veteran status, and any other characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.

FCO (For San Francisco Candidates Only)

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

CCPA Employee Privacy Policy (For California Candidates Only): https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)