Service Excellence Representative

Responsibilities:

1. Greet guests warmly and create a positive first impression.
2. Guide guests through the menu, making recommendations and answering questions with confidence.
3. Take accurate food and beverage orders and communicate them effectively to the kitchen and bar staff.
4. Serve food and beverages in a timely and professional manner, maintaining high standards of presentation and quality.
5. Anticipate guest needs and provide personalized service to enhance their dining experience.
6. Clean tables promptly and maintain a clean and organized dining area.
7. Process guest payments accurately and handle cash transactions efficiently.