What are the responsibilities and job description for the Events Manager position at Waverley Country Club?
Description
Position Summary: The Events Manager is responsible for arranging and directing the activities of Club sponsored and member events in accordance with established policies and procedures. Develops all correspondence and related materials required to efficiently arrange and facilitate all functions. Works with other departments to ensure that members’ and guests’ expectations are exceeded.
Work Performed:
· Promotes the Club’s facilities for member events and other member-related activities.
· Promotes, advertises, and markets the Club’s social event facilities and capabilities to all members.
· Assists members and sponsored guests with arranging banquets, luncheons, meetings, weddings, dances, and other social events.
· Oversees the development of Banquet Event Orders (BEO) and relays pertinent and detailed information to the Food & Beverage team to ensure a successful event
· Provides written confirmation of details associated with each event through BEOs and email correspondence with members, vendors, and event sponsors.
· Works with the Executive Chef to determine selling prices, menus, and other event details.
· Assures the banquet menu offerings are current and reflect general member interests.
· Regularly reviews and recommends revisions to policies associated with private events.
· Facilitates all arrangements for Club Events and tournaments.
· Provides written promotional materials for Club events for the monthly newsletter and other communications.
· Facilitates details associated with private and Club functions, including but not limited to printing of menus, procuring of decorations, entertainment, and other special requests, etc.
· Inspects finished arrangements; may be present to oversee the actual greeting and serving of guests.
· Checks event orders against actual room setup.
· Maintains past and potential event files; schedules calls or visits to assess ongoing needs of prospective events.
· Completes and distributes in-house BEOs. Promptly and thoroughly communicates ongoing changes and revisions to arrangements to the Food & Beverage team.
· Helps develop catering budgets; reviews financial reports and takes corrective actions as appropriate to help assure that budget goals are met. Provides monthly banquet sales forecasts for the upcoming quarter.
· Obtains necessary permits for special events and functions.
· Critiques functions to determine future needs and to implement necessary changes for increased quality.
· Attends staff and management meetings to review policies and procedures.
· Diagrams room layout, banquet item placement, and related function details.
· Coordinates room arrangements and seating assignments of members for Club Events.
· Facilitates all event billing in coordination with the Food & Beverage and Accounting office.
· Serves as liaison between kitchen, service, and management staff.
· Develops and maintains the Club’s master calendar and reservation program.
· Performs special projects as assigned by F&B Director
Reporting Relationship: F&B Director
Supervises: Event Coordinator
Requirements
Minimum Requirements for Position:
· Formal education in Hospitality and Business Management, preferably a Bachelor’s degree in Hotel and Restaurant Administration.
· A minimum of six years experience in the hospitality industry with three years as an Event Manager or Event Director.
· Excellent verbal and written communication skills.
· Creative with a keen eye for detail.
· Ability to produce work free of errors.
· Strong organizational skills.
· Self-starter that works well in a team environment.
· Diverse knowledge of food, beverage, and wine.
· Proficient in computer programs, including Microsoft applications, Caterease and Social Tables.
Physical Requirements:
· Required to work irregular and extended hours, including evenings, weekends, and holidays.
· Able to lift a minimum of 35 pounds, walk, bend and stoop.