What are the responsibilities and job description for the Clinic Receptionist 1.0 FTE position at Waverly Health Center?
SCHEDULE
FTE: 1.0
Week 1: Monday- Thursday 7:30-4 and Friday 8-4:30
Week 2: Monday- Tuesday 8-4:30, Wednesday 8a-8p, Thursday 8-4:30, and Friday 7:30-12:00
PRIMARY FUNCTIONS
Responsible for the overall reception/secretarial duties of the clinic, including answering and transferring phone calls, scheduling patient appointments, interviewing patients to gather necessary information, and entering patient information into the computer system for registration purposes. Scans incoming/outgoing paper documents as instructed, verifying for accuracy, clarity and completeness.
MINIMUM QUALIFICATIONS
Education, Experience, and Training
- Must possess high school diploma or equivalent.
- Certified Medical Assistant preferred.
- Previous experience in a receptionist/secretarial role preferred, especially in a clinic setting.
- Knowledge of medical terminology and CPT /ICD codes preferred.
- Must have strong clerical skills, including proficiency in keyboarding and operating other office equipment.
- Ability to learn and navigate computer systems including the online training modules, the employee timesheet and the performance appraisal system. Job specific systems are also required.
- Must have good interpersonal skills and demonstrated organizational ability.
- Must be able to read, speak, and write fluent English.
Physical Requirements
- Sitting - Approximately 95% of shift.
- Standing / Walking - 5%
- Lifting - Infrequently -35 lbs.
- Twisting - Infrequent.
- Bending - Infrequent.
- Squat/Kneel - Infrequent.