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Residential Program Coordinator

Waves, Inc.
Franklin, TN Full Time
POSTED ON 4/22/2025
AVAILABLE BEFORE 6/22/2025

Job Title: Residential Program Coordinator

This is a Full-time, hourly position. Hours are Monday - Friday, 9 AM - 5 PM On-call rotation. This position pays $20/hour.

Why We Exist:

At Waves, Inc. we believe in empowering individuals with intellectual and developmental disabilities to live their best life. We exist because every life, no matter its unique journey, holds a story of resilience, hope, and the unyielding desire for connection. Our purpose is to be the unwavering support, the meaningful connection, and the guiding light for those who face obstacles that may seem insurmountable. We believe in the power of compassion to mend, uplift, and heal, and we are dedicated to making every heartbeat count. We believe that together, we can be the difference between loneliness and belonging, despair and hope, isolation and inclusion. We're here to create a world where every individual's journey is defined not by limitations, but by the incredible strength and beauty that resides within them. Our core purpose is to make a meaningful difference in the lives of individuals with unique abilities and provide them with the care and support they need to lead fulfilling and empowered lives.

How We Do It:

We achieve our mission by hiring dedicated and compassionate Residential Program Coordinators who are committed to the well-being of the individuals we serve. Our approach is rooted in a person-centered philosophy, focusing on building meaningful relationships and fostering independence. We create an environment of respect, trust, and understanding, where every individual's potential is recognized and nurtured. Our team is trained and equipped with the skills and knowledge needed to offer the highest standard of care and support.

What You'll Do:

As a Direct Support Professional at Waves, Inc. you will be an essential part of our mission. You will:

  • Ensure all staff members have the proper training to work in particular homes. Assist with scheduling and/or provide training to Life Skills Coaches and House Managers as needed.
  • Provide direct support to persons supported as needed.
  • Checking timesheets of the staff working in the Franklin Residential Division for accuracy if so delegated by Program Manager.
  • Serve on the after-hours emergency on-call team.
  • Be familiar with DIDD regulations for Protection from Harm. Report and document all incidents in a timely manner.
  • Conduct, document, and supervise on-site visits to each division location.
  • Maintain agency records for persons supported assigned to Franklin Residential Division, including but not limited to: Provider Monthly Reviews, Risk Assessments, and Medication Administration Records.
  • Assist the Program Manager with filing and maintaining persons supported records.
  • Attend Circle of Support meetings as requested for persons supported assigned to Franklin Residential Division.
  • Monitor and implement services as required for the individuals supported by the Franklin Residential Division. This could include but is not limited to medical appointments, documentation of services provided, and timely development of individual service plans.
  • Participate in team meetings and maintain regular communication with the Program Manager and Adult Services Director regarding progress, special needs, or obstacles that may affect quality services to persons supported.
  • As needed, assist Franklin Residential House Managers with persons supported medical appointments. Act as a primary or backup Agency contact between doctors’ offices and the Agency.
  • Keep the Franklin Residential Program Manager informed regarding employee performance issues.
  • Be flexible in scheduling work hours each week.
  • Train House Managers and Life Skills Coaches in their duties and provide oversight in the general operation of the homes, including but not limited to: maintenance of household budgets, housekeeping, and service to persons supported.

To qualify for the position, you will need:

  • High school diploma or equivalent
  • Valid Tennessee Driver’s License
  • At least 2 years of experience as a Direct Support Professional working with adults with intellectual and developmental disabilities
  • At least 1 year of management experience
  • Strong organizational and multitasking skills
  • Excellent communication and interpersonal skills
  • Basic knowledge of household safety and security procedures
  • Proficient in using various software and applications
  • Ability to maintain confidentiality and exercise discretion at all times

Applicant must be able to pass a pre-employment background check and drug screen.

Why You Should Join Us:

At Waves, Inc. you will be part of a team that values the "why" behind our work. You will experience the fulfillment of knowing that your daily efforts contribute to improving the lives of others. We provide ongoing training and professional development opportunities, a supportive work environment, a top-tier benefits package, and competitive compensation. If you're looking for a career that goes beyond just a job, and you share our passion for making a positive impact in the world, we encourage you to apply for this position.

How to Apply:

If you are inspired by our "why" and want to be part of a team that is changing lives through compassion and support, please email your resume and a cover letter to careers@wavesinc.com explaining how your values and experience align with our mission. We look forward to welcoming you into our community of caring professionals.


Waves, Inc. is an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Waves, Inc. also operates its programs and services without regard to race, color and national origin in accordance with Title VI of the 1964 Civil Rights Act. To file a complaint, please copy and paste this link into your browser to complete this form (https://wavesinc.com/SITE/wp-content/uploads/2023/05/Title_VI_Complaint_Form_English.pdf).

Salary : $20

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