Project Manager - IT Infrastructure

Job Overview/Summary: The IT department provides end-to-end solutions for the organization including application development & integration, system deployment, user experience and change management, quality assurance & testing, and overall Project Management in an effort to help the organization determine and implement the best solutions for its business needs.

This position provides overall project management for technology infrastructure projects. The primary function of this position will be to plan, schedule and track core infrastructure technology projects within the IT department. Areas covered include upgrades or new installations of desktop, server and network infrastructure hardware and software. The ability to continually identify, prioritize and mitigate day-to-day project issues and risks and effectively control project scope are critical success factors.

This position requires strong organization skills, excellent interpersonal skills, and the ability to work well in a distributed, multicultural environment. The Technology Infrastructure Project Manager reports to the Director of Technology Program and Portfolio Management and works collaboratively with IT managers and associates across the organization.

The person in this position will develop and manage existing project documentation, including project schedules, weekly and monthly status reports, presentations, risk logs, action logs, issue logs, etc. The Project Manager works proactively to gather information required for analysis of project cost, resources, time and other project supporting deliverables.

Major Responsibilities: * Creates and Maintains Project Plans: Develops, and continually updates, detailed project/program management plans. Develops work breakdown structures based on the project objectives and scope. Ensures PM methodology is adhered to. * Supports the Management of the IT Infrastructure Project Portfolio: Work with appropriate IT and business stakeholders to define, prioritize and manage the pipeline of potential future IT infrastructure projects. Work with stakeholders on reporting the current status of

all projects based on established project management criteria. Facilitate the process to accelerate, decelerate, add to or remove projects from the portfolio. * Manage Project Status Reporting: Prepares status reports to convey project scope, goals, milestones, budget, risk, status, change requests, and critical issues to the client and project team. * Develop and Maintain Project Schedules: Incorporates regular updates from each functional team. * Lead Project Cost Estimation and Ongoing Budget Tracking: Provides budget information to Project Managers. Assists in developing costs estimates and analyzing data. * Perform Project Resource Management: Provides work direction and leadership to assigned projects, including scheduling, assignment of work and review of project efforts. Identifies project resource requirements and staff assignments. Checks for staff availabilities. Updates the project plan with work assignments. * Conducts Risk Management: Maintains documentation for identified risks and mitigation strategies. Proactively gathers and updates risk status and documentation as needed. * Support Stakeholder Management: Works with technology and business owners to analyze stakeholder expectations for projects based upon approved project requirements. * Integrate Project Business Analysis: Works with project team members and stakeholders to integrate technical and functional changes to projects into work assignment and schedules * Provide Overall Project Administration: Participates in program team meetings, proactively documents meeting minutes, track issues, decisions and action items, and follow-up between meetings to drive issues to closure. * Other Support Duties as Needed: Performs other duties or special projects as required or as assigned