What are the responsibilities and job description for the Gas Station Associate position at Wawa, Inc.?
Job Description
The Retail Fuel Specialist plays a critical role in delivering an exceptional customer experience and ensuring the efficient operation of the fuel station.
Key Tasks
- Greet customers at the kiosk/fuel dispenser and provide assistance with fueling operations.
- Process cash and credit payments, operate the point of sale, and maintain proper cash levels.
- Conduct daily cleaning and maintenance tasks, including sweeping, power washing, and restocking supplies.
- Address customer complaints and concerns in a timely and professional manner.
- Maintain accurate records and report any issues or discrepancies to the management team.
Essential Skills
- Excellent communication and customer service skills.
- Ability to work well individually and as part of a team.
- Physical ability to meet the demands of the job, including standing, walking, and lifting.
- Basic mathematical skills and ability to handle cash and credit transactions accurately.