What are the responsibilities and job description for the Sales and Customer Experience Specialist position at Wawa, Inc.?
Position Description:
As a Sales and Customer Experience Specialist, you will play a pivotal role in driving sales growth and delivering exceptional customer experiences. Your primary focus will be on building strong relationships with customers, identifying opportunities to upsell and cross-sell products, and maintaining a clean and organized store environment.
About the Job:
In this dynamic position, you will be responsible for: engaging with customers, promoting products, and resolving any issues that may arise. You will also work closely with colleagues to achieve sales targets and improve overall store performance.
Key Accountabilities:
As a Sales and Customer Experience Specialist, you will play a pivotal role in driving sales growth and delivering exceptional customer experiences. Your primary focus will be on building strong relationships with customers, identifying opportunities to upsell and cross-sell products, and maintaining a clean and organized store environment.
About the Job:
In this dynamic position, you will be responsible for: engaging with customers, promoting products, and resolving any issues that may arise. You will also work closely with colleagues to achieve sales targets and improve overall store performance.
Key Accountabilities:
- Buid strong relationships with customers and provide personalized recommendations.
- Identify opportunities to upsell and cross-sell products and promote them to customers.
- Respond to customer complaints and resolve issues promptly.
- Collaborate with colleagues to achieve sales targets and improve overall store performance.