What are the responsibilities and job description for the Host / Hostess position at Waxins Restaurant?
A Host / Hostess is the first person the guest sees and the last : you are the face of the restaurant! As a host / hostess, you will be a member of a cohesive team that supports each other’s success in a fast-paced environment.
What you will do :
- Understand our Guest-Obsessed culture and do whatever it takes to create a positive and memorable guest experience.
- Welcome guests warmly by opening the door, smiling, and making eye contact as they enter the restaurant
- Seat guests at their own pace, handing the appropriate menu(s) to each guest after they’re seated.
- Communicate with servers and managers regarding availability of tables, seating of large parties, or special requests so that guests receive seamless service.
- Handle guests’ complaints by listening to their concerns, always informing a manager, and resolving issues PLUS ONE to ensure overall guest satisfaction. Perks of the job :
- Great pay
- Flexible schedules
- Growth opportunities
A Host / Hostess is responsible for serving our guests with unparalleled hospitality to create unforgettable experiences every day! If this sounds like you, please apply today!
Ability to communicate (speak, read, and write) in English.
