What are the responsibilities and job description for the Accounts Receivable Analyst position at Way Forward Consulting?
W2 job to a staffing company Top Three Skills : Chargeback reconciliation and collections experience; excel - vlookup and pivot tablesEducation and Work Experience : 1) 4 year degree2) 8 years of experiencePosition SummaryThis role will be responsible for managing all financial activities for selected telecommunication partners and establishing best practices to ensure full collection of receivables. Dispute resolutions, contract review, focus on customer satisfaction through process improvements and effective relationships with our business partners. Will also be responsible for financial account management of 5B in revenue annually.Role and Responsibilitieso Manage current ATB (Aged Trial Balance), all transactions for assigned accountso Analyze accounts, attention to quality and accuracies is of paramount importance in this role Dispute Resolutiono Conduct reconciliations; identify and investigate problems within the process and system provide solutions to resolve the issueso Ensure credits are issued for valid customer chargebackso Reconcile and resolve credit balances and request refunds if necessaryo Advise sales force of outstanding chargeback and past due invoice issues. Alert them of issues and enlist support for resolution of disputeso Partner with Logistic partner, Samsung America Logistics (SALs), to ensure POD issues to resolve outstanding CB and past due invoice issueso Partner with sales team and sales executives on problem issues to ensure timely resolution Operational / Functional Reviewo System updates- including but not limited to proper coding for clearing and matching of chargeback’s and credits in SAPo Maintains accurate customer information in system according to company procedureso Process and submit all clearings prior to monthly closingo Effectively manage client relationshipso Customer Meetings via Phone and in-persono Relationship building (internal & external)o Prepares and communicates various weekly, monthly and quarterly financial reports to management. Various Ad Hoc Reporting & Analysiso Ability and willingness to jump into project and workloads as neededSkills and Qualificationso Bachelor’s degree in Accounting or Finance preferredo 5-7 years’ professional experience in like industryo Solid Microsoft Office skills (Word & Excel) V-lookup and Pivot tables (Macros a ) requiredo Strong customer service skillso Solid analytical and problem solving skillso Ability to identify discrepancies and inconsistencieso Eye for detail – attention to quality and accuracies is of paramount importance in this roleo Diplomacy and ability to deal with difficult situationso Oral & Written Communication Skillso Professionalismo Attitude towards work and timeliness in completing daily taskso Sense of urgency to get it done required Relationship Managemento Ability to multi-task in fast paced environment