What are the responsibilities and job description for the Assistant Manager of Visual Merchandising, Wayfair Stores position at Wayfair?
Assistant Manager of Visual Merchandising
Location: 3232 Lake Ave Suite 1, Wilmette, IL 60091
The salary range for this position is $57,000 - $70,000 however, base pay offered may vary depending on location, job-related knowledge, skills, and experience.
Overview:
As a Visual Merchandising ASM, you’ll lead the charge in bringing the Wayfair brand to life in our first-ever physical retail store. Reporting to the Retail Visual Merchandising Manager, you’ll play a pivotal role in shaping the in-store shopping experience by overseeing visual presentation, driving sales through merchandising strategies, and coaching a team of Visual Specialists and Sales associates.
This position combines creativity and analytical insights, leveraging business data to craft compelling displays, execute merchandising initiatives, and optimize our customer engagement and experience. With your leadership, you’ll inspire your team to deliver seamless operations, innovative visual storytelling, and exceptional customer experiences.
The ideal candidate should thrive in a dynamic and fast-paced environment, with expertise in visual merchandising, team development, and strategic planning. Join us in redefining the home retail experience and laying the foundation for the future of Wayfair branded stores.
What Does a Visual Merchandising Department Supervisor Do?
- Lead Visual Excellence: Support the Retail Visual Merchandising Manager in training and developing associates on Wayfair’s visual standards, floor set execution, adapting displays to inventory and sales trends, and executing tasks like marketing placement, lighting installations, wallpapering, and basic electrical wiring.
- Coach and Develop Teams: You’ll embody strong leadership and professional maturity while providing actionable feedback and guidance to Visual Specialists, Sales, and Operations teams to drive strong business results and foster associate growth. This will also include accountability conversations and coaching in-the-moment to ensure all team members meet expectations and demonstrate the Wayfair People Principles at all times.
- Execute Visual Plans: Assist in the planning and execution of visual merchandising tasks, including floor sets, daily maintenance, replenishment, signage placement, and value-added services (VAS).
- Drive Business Results: In combination with your passion for Visual Merchandising, you will use your business acumen and sales analytics to analyze trends and make data-driven decisions to contribute to store profitability and the overall success of the Wayfair brand and drive to exceed sales goals.
- Foster Team Success: Build a high-performing team through professional, and encouraging coaching to ensure task completion aligns with the store’s workload and primary objectives. Serve as a keyholder to help open or close the store as needed.
- Engage Customers with Confidence: Represent Wayfair’s customer-first commitment by leveraging product knowledge to assist customers and collaborating with Retail Engagement teams to deliver an authentic and friendly shopping experience.
- Embrace Innovation: Bring energy and creativity to the role by sharing ideas to improve operations within our operating guardrails to help enhance brand recognition, product presentation, and adapt to a fast-paced environment with evolving selection, promotions, and competing priorities.
- Oversee Stock Management: Monitor inventory levels, ensure efficient processing and organization of merchandise, and facilitate replenishment of products on the sales floor to maintain visual integrity.
- Collaborate Across Teams: Partner daily with other departments to deliver a seamless shopping experience that reflects Wayfair’s brand values and commitment to excellence.
- Demonstrate Organizational Proficiency: High proficiency in organization, planning, communication, and relationship management abilities, with a talent for interpreting and executing planograms and sales floor layouts.
- Technical Aptitude: Strong technical aptitude to learn software and utilize technology effectively, including mobile apps, portable devices, Google Workspace, and/or Microsoft Office.
What are the Job Requirements?
- 1 years of leading a large team
- 2 years of previous leadership experience motivating a team of high performers to achieve strong business results through Visual Merchandising and Brand Presentation (such as a store Leader or Trainer.)
- 3 years of prior retail experience (preference for home, furnishing, and interior design spaces.)
- You will be required to work a flexible schedule that in many cases may include nights, weekends, and holidays.
- Experience with basic electrical wiring, installing lighting, wallpapering, furniture assembly, etc.
Additional Physical and Environmental Requirements:
- Physical Demands
- Frequent movement including standing, stooping, kneeling, crouching
- Occasional lifting, carrying, pushing, and pulling up to 50 lbs
- Frequent repetitive motions and coordination
- Constant handling, grasping, and communication (talking/hearing)
- Ability to ascend/descend stairs, ladders, and balance Ability to use a variety of hand-held tools (such as, but not limited to, wire cutter, wire strippers, screwdrivers, hammer, measuring tape, leveler, drill).
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- Working Environment
- Some exposure to cold, heat, and humidity
- Occasional noise and vibrations
- Minimal hazards and seasonal temperature changes
What are the Benefits*?
- Competitive pay
- Career development opportunities
- Health, vision, & dental insurance coverages (start on day one)
- Paid time off (start accruing time immediately)
- 401(k) with company match (up to 4%)
- Eligible tuition reimbursement (after 6 months of employment)
- Wayfair Employee discount
- Paid / unpaid parental leave options
- Full Benefits as outlined above are based on full-time employment status, these may vary or change for part-time or seasonal status employees. Detailed benefit guides will be issued to anyone who is offered a position with Wayfair for further insights into all of the great offerings available. If you’re curious to learn more about a specific benefit detail, your recruiter or a member of our team onsite can help with this information!
About Wayfair Inc.
Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.
No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.
Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at dataprotectionofficer@wayfair.com.
Salary : $57,000 - $70,000
