Case Manager, TSC

Description

Join Us at Wayfinder Family Services: A Place Where Every Challenge Meets Opportunity

At Wayfinder Family Services, we believe every child, youth, and adult facing challenges deserves support—and we’re committed to being their unwavering guide. With a deep-rooted belief in the power of Inclusion, Diversity, Equity, and Accessibility (IDEA), we strive to create an environment where everyone can thrive, contribute, and grow. If you want to make an impact, build lasting relationships, and create positive change in the communities we serve, Wayfinder might be the place for you!

Your Opportunity to Lead Change

As a part of the Wayfinder team, you won’t just have a job—you’ll have a purpose. You’ll be part of a team of passionate professionals who are committed to providing life-changing services to individuals facing obstacles. Whether you're working with children, youth, or adults, every day presents a new opportunity to make a difference in someone’s life.

Why Choose Wayfinder Family Services?

We offer more than just competitive salaries; we offer a community where your work will matter and where your growth is supported. Here’s how we empower our team:

💼 Work-Life Flexibility

• Hybrid schedules available for many roles
• Flexible hours to support your work-life balance

💰 Competitive Compensation & Benefits

• Sign-on bonuses for eligible positions
• Public Service Loan Forgiveness (PSLF) eligible
• Generous 401(k) matching (up to 4%)
• Medical & Dental Insurance with employee-only family coverage plans
• Paid Time Off: 11 paid holidays, five winter holidays, and a generous PTO policy
• Education Reimbursement: Invest in your career development
• Employee Referral Program: Encourage your colleagues to join us
• Robust training programs in trauma-informed care, evidence-based practices, and clinical supervision for licensure

🌍 Inclusion, Diversity, Equity, and Accessibility

• We are committed to creating a workplace that reflects the diverse communities we serve.
• We actively encourage applicants from historically underrepresented groups, including women, people of color, LGBTQIA individuals, veterans, and people with disabilities.

🌱 Growth & Learning

• Access to professional development opportunities, including Shared Core Practice Model and Trauma-Informed Care training.
• Be a part of our commitment to best practices in social services.

Compensation:

• In accordance with California law, the expected salary range for this position is posted with this position.  The actual compensation will be determined based on experience and other factors permitted by law.

Role Summary

As a Case Manager, you will be pivotal in supporting children, youth, and families facing life’s toughest challenges. Whether you provide hands-on case management, help to develop life skills, or provide emotional support, your work will directly impact the lives of those we serve.

What We’re Looking For:

We’re seeking passionate individuals who embody the values of compassion, integrity, and teamwork. Here’s what you’ll need to succeed:

• A solid commitment to making a positive impact on the lives of others
• Experience working in social services, education, mental health, or related fields (preferred but not required)
• Excellent communication and interpersonal skills—you're a connector, a listener, and a problem solver
• A passion for lifelong learning and professional development
• Ability to adapt to a fast-paced environment and work collaboratively with diverse teams
• A growth mindset that aligns with Wayfinder’s mission to empower and support marginalized communities

How you will Impact Change:

• Acts as liaison between residents, families, service providers, programs and the community for all DCFS case management domains.
• Create and maintain referral tracking system that identifies and tracks the referral and intake process through its various phases up to and including the 30-day follow up Needs and Service Plan (NSP) with the appropriate treatment team.
• Create and maintain client data tracking system that identifies: demographical information, program stay duration, services received and other significant datapoints to assist with TSCF quarterly reporting requirements as specified by oversight entities.
• Complete iTrack documentation in accordance to Los Angeles County DCFS Incident Tracking System for all residents for the following: school refusals  (not enrolled within 72 hours of compliance), reports of child abuse by resident as required by mandated reporting and other significant events required to be inputted into the system.
• Schedule and facilitate from date of intake and on-going residents 30-day Child Family Team Meeting (CFTM) to ensure continue care coordination is maintained on the behalf of the resident while in temporary shelter care to permanent placement transition.

Qualifications

Education and Credentials

• A Bachelor’s degree in a related field from an accredited college or university is required.
• Minimum two years of experience working as a Case Manager, preferred.
• A minimum of 1-2 years of experience working with at risk severely emotionally disturbed (SED) youth and/or non-minor dependents required.
• Knowledge of local regulations, state laws, and procedures
• Knowledge of social casework principles and methods.
• Considerable knowledge of the Regional Center and Department of Children and Family Services systems, and Supplemental Security Income (SSI) and Medi-Cal resources.
• Minimum 1 year of experience making effective use of community resources, establishing and maintaining an effective working relationship with children, families, staff and outside agencies.

Employee Wellness and Safety at Wayfinder

Our employees' and clients' health and safety are at the heart of everything we do. To maintain a safe environment, we require:

• Health screenings and adherence to our masking policies where applicable
• Proof of required vaccinations for employees working with unaccompanied minors (The Haven program)
• Exemptions considered for medical or disability-related reasons

At Wayfinder, we believe in our diverse team's strength and collective ability to create meaningful change. Wayfinder Family Services is ready for you if you're ready to contribute to an organization that values your skills, respects your individuality, and fosters your personal and professional growth!

Salary : $24 - $27