Family Support Specialist

Join Us at Wayfinder Family Services: A Place Where Every Challenge Meets Opportunity

At Wayfinder Family Services, we believe every child, youth, and adult facing challenges deserves support—and we’re committed to being their unwavering guide. With a deep-rooted belief in the power of Inclusion, Diversity, Equity, and Accessibility (IDEA), we strive to create an environment where everyone can thrive, contribute, and grow. If you want to make an impact, build lasting relationships, and create positive change in the communities we serve, Wayfinder might be the place for you!

Your Opportunity to Lead Change

As a part of the Wayfinder team, you won’t just have a job—you’ll have a purpose. You’ll be part of a team of passionate professionals who are committed to providing life-changing services to individuals facing obstacles. Whether you're working with children, youth, or adults, every day presents a new opportunity to make a difference in someone’s life.

Why Choose Wayfinder Family Services?

We offer more than just competitive salaries; we offer a community where your work will matter and where your growth is supported. Here’s how we empower our team:

💼 Work-Life Flexibility

• Hybrid schedules available for many roles
• Flexible hours to support your work-life balance

💰 Competitive Compensation & Benefits

• Sign-on bonuses for eligible positions
• Public Service Loan Forgiveness (PSLF) eligible
• Generous 401(k) matching (100% of deferrals up to 3% of compensation; 50% of deferrals on 3% to 5%)
• Medical & Dental Insurance with employee-only family coverage plans
• Paid Time Off: 11 paid holidays, five winter holidays, and a generous PTO policy
• Education Reimbursement: Invest in your career development
• Employee Referral Program: Encourage your colleagues to join us
• Robust training programs in trauma-informed care, evidence-based practices, and clinical supervision for licensure

🌍 Inclusion, Diversity, Equity, and Accessibility

• We are committed to creating a workplace that reflects the diverse communities we serve.
• We actively encourage applicants from historically underrepresented groups, including women, people of color, LGBTQIA individuals, veterans, and people with disabilities.

🌱 Growth & Learning

• Access to professional development opportunities, including Shared Core Practice Model and Trauma-Informed Care training.
• Be a part of our commitment to best practices in social services.

Compensation:

• In accordance with California law, the expected salary range for this position is posted with this position. The actual compensation will be determined based on experience and other factors permitted by law.

Role Summary

As a Family Support Specialist, you will be pivotal in supporting children, youth, and families facing life’s toughest challenges. Whether you provide hands-on case management, help to develop life skills, or provide emotional support, your work will directly impact the lives of those we serve.

What We’re Looking For:

We’re seeking passionate individuals who embody the values of compassion, integrity, and teamwork. Here’s what you’ll need to succeed:

• A solid commitment to making a positive impact on the lives of others
• Experience working in social services, education, mental health, or related fields (preferred but not required)
• Excellent communication and interpersonal skills—you're a connector, a listener, and a problem solver
• A passion for lifelong learning and professional development
• Ability to adapt to a fast-paced environment and work collaboratively with diverse teams
• A growth mindset that aligns with Wayfinder’s mission to empower and support marginalized communities

How you will Impact Change:

• Conducts regular in-home visits that are family-centered, strength-based, and directed at establishing a trusting relationship.
• Completes the Family Resilience and Opportunities for Growth (FROG) Scale with parents (prenatally and/or immediately after the birth of their child) to determine risk and resiliency factors.
• Regularly assesses the infants and children using the Ages and Stages Questionnaires (ASQ-3, ASQ-SE) to determine developmental progress and needs.
• Assesses family needs, develops goals with parents and plans for the accomplishment of those goals in collaboration with the family.
• Provides resources, referrals and information to families as appropriate and supports the families in accessing support services.

Education and Credentials

• Minimum of a high school diploma or equivalent is required. An associate’s degree in a human service field (i.e., social work, sociology, psychology, early childhood education, child development, family studies) is preferred.
• Experience working with or providing services to children and families required. In-home visiting experience preferred.
• Bilingual (Spanish), preferred.
• Experience with or knowledge of the child welfare system and/or infants with intellectual and/or developmental disabilities preferred.
• Willingness and ability to make frequent field visits, attend meetings, conferences and other job related events away from headquarters. If driving a personal vehicle, must be approved by our agency’s automobile insurance carrier

Employee Wellness and Safety at Wayfinder

Our employees' and clients' health and safety are at the heart of everything we do. To maintain a safe environment, we require:

• Health screenings and adherence to our masking policies where applicable
• Proof of required vaccinations for employees working with unaccompanied minors (The Haven program)
• Exemptions considered for medical or disability-related reasons

At Wayfinder, we believe in our diverse team's strength and collective ability to create meaningful change. Wayfinder Family Services is ready for you if you're ready to contribute to an organization that values your skills, respects your individuality, and fosters your personal and professional growth!

Wayfinder Family Services is an Equal Opportunity Employer. We support a drug-free workplace and conduct pre-employment background and drug screenings.