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Case Manager

Wayne Action Group for Economic Solvency
Goldsboro, NC Full Time
POSTED ON 2/8/2025
AVAILABLE BEFORE 4/8/2025

Job Title: Case Manager

Department: Community Service Block Grant (CSBG)/Head Start

Classification: Non-Exempt

Supervisory Responsibility: None

Reports To: CSBG Program Director

Salary Range: $32,000.00 - $46,000.00

Function:

To assist with planning, implementing and coordinating the Self-Sufficiency Project for WAGES; to monitor progress of all participants enrolled in the project and to provide intensive, individualized case management to participants designed to assist them in achieving self-sufficiency. To provide Head Start family services in accordance with the Head Start Program Performance Standards to assigned caseload.

Qualifications:

Minimum:_ Associate degree in Sociology, Human Services, counseling or related field with at least 3 years of progressive experience working with economically disadvantages families. Preferred_: Bachelor’s Degree in Sociology, counseling or Human Services field with at least 3 years of progressive experience working with economically disadvantaged families.

Principal Duties and Responsibilities:

  • Implement and coordinate the Self-Sufficiency Education and Employment Plan.
  • Assist in preparing quarterly and year-end reports as required by the Office of Economic Opportunity.
  • Recruit individuals to participate in the Self-Sufficiency Project.
  • Perform case management for families that are enrolled in the Self-Sufficiency Project.
  • Provide Head Start family services in accordance with the Head Start Program Performance Standards to assigned caseload.
  • Assist in providing a comprehensive program orientation to all eligible participants; provide support in the development of individualized case goal-planning agreements.
  • Serve as a liaison with other public agencies and the private sector to assist participants in achieving the goal of self-sufficiency.
  • Prepare and maintain written reports that demonstrate outcome measures and compliance with state, federal and local requirements as requested by supervisor.
  • Maintain a systematic tool for filing information on all program participants enrolled in the Self-Sufficiency Project.
  • Monitor the progress of all program participants on designated caseloads.
  • Document goal plans for all participants and maintain current documentation of progress for all participants.
  • Provide services to CSBG participants based on ROMA and OEO guidelines.
  • Organize CSBG family services meetings and training sessions as scheduled and announced.
  • Provide intensive support services to enrolled participants to assure that support is being offered to enrolled program participants.
  • Work cooperatively with agency staff, parents, volunteers and community to foster coordinated and integrated program operations.
  • Assist in providing training opportunities that focus on self-sufficiency to program participants.
  • Partner with outside job sites to link participants to employment opportunities and provide support to them to facilitate success.
  • Establish a collaborative relationship with JobLink/Employers and other agencies to develop a network of employment opportunities for program participants.
  • Participate in ongoing training and other activities relevant to the job.
  • Support the WAGES philosophy and mission.
  • Perform other duties as assigned by the CSBG Program Director.

Required Skills and Abilities:

  • Excellent written and oral communication skills
  • Ability to provide empathic services
  • Ability to relate to families served, good problem-solving skills
  • Willingness and comfort in providing home visitation services
  • Valid driver’s license

Physical, Mental and/or Visual Demands

  • Must be able to sit and stand for extended periods to time throughout the day.
  • Must be able to lift up to 35 lbs.
  • Must be able to bend and stoop.
  • Must be able to walk extended periods throughout the day for monitoring.
  • Mental and visual concentration required for preparing and analyzing data using a computer.

Job Type: Full-time

Pay: $32,000.00 - $46,000.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Work Location: In person

Salary : $32,000 - $46,000

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