What are the responsibilities and job description for the Crisis Response Team Unit Supervisor position at Wayne County Government?
The Crisis Response Team Unit Supervisor is a crucial "First Responder" within the Wayne County Juvenile Detention Facility. Operating 365 days a year, 24/7, our facility relies on the Supervisor's leadership and immediate respond to disturbances, escapes, fires, evacuations, natural disasters, and/or non-emergency responses. The Crisis Response Team Unit Supervisor will direct a team of highly skilled individuals who are trained in trauma-informed responses. This role is vital in ensuring the safety and security of our facility and the community it serves.
Required Tasks
- Oversee all Trauma-Informed Crisis Response Team operations.
- Schedule team member assignments to maintain adequate coverage on each shift.
- Gather and review statics on critical incidents within the facility to develop solutions for reduction.
- Conduct rounds to assess the team's daily activity and interactions with residents.
- Oversee a shift of Trauma-Informed Crisis Response Team Members and ensure daily objectives are complete.
- Ensure team members follow policies and procedures and state licensing guidelines while operating.
- Provide direction to team members when activated to ensure the safety of the residents, staff, and team members.
- Deploy team members when necessary.
- Develop a consistent training schedule to maintain knowledge in Trauma-Informed Responses, Physical Management applications, and other related training curriculums.
Review and approve incident reports. - Review physical restraints to ensure that learned techniques are being followed.
- Attend committee meetings to introduce new ideas for developing the unit.
- Issue discipline when policies and procedures are violated.
- Hold team meetings to ensure continuity among all shifts and make certain that the team is successfully fulfilling its mission.
- Learn policies and procedures related to trauma-informed crisis response, security and control, and other related institutional policies correlating to child licensing rules.
- Provide crisis intervention, stabilization, and support to units within the Wayne County Juvenile Detention Facility where juvenile residents present behavioral health concerns or are in an active state of crisis.
- Evaluate posed threats to determine the need for a supportive response, with a primary focus on verbal de-escalation.
- Conduct routine and non-routine welfare checks of all housing units to ensure stability.
- Conduct routine and non-routine safety and sanitation inspections of all housing units to mitigate entry of illegal contraband or weapons into the facility.
- Assess behavior patterns and adverse health conditions in juveniles and follow proper medical reporting procedures.
- Conduct routine fire safety inspections and test duress alarms for functionality.
- Conduct routine fire and emergency evacuation drills.
- Build relationships with juvenile residents and possess the ability to establish trust and cooperation with the residents while maintaining a high standard of professionalism, assertiveness, and leadership.
- Build relationships with local law enforcement, fire, and EMS, and be able to coordinate efforts to control a critical incident if needed.
- Supervise the Crisis Response Team Specialists and the Crisis Response Team Leaders.
Transport juvenile residents, as needed. - Respond safely to the facility in the event of a critical incident if called upon within mandatory time range.
- Perform other related duties as assigned.
Required Education/Experience
- A high school diploma with at least five (5) years of experience in Law enforcement, military, and/or a secured/correctional facility - Preferably in a position of leadership OR
- An Associate's Degree and at least three (3) years of experience in Law enforcement, military, and/or a secured/correctional facility; OR
- Bachelor's Degree from an accredited college or university, preferably with major coursework in Criminal Justice, Human Services, Psychology, Sociology, Social Work, or a closely related field AND
- Two (2) years' experience in a leadership position within law enforcement, military, and/or a secured/correctional facility
- Must possess a Valid Driver's License
- Applicant MUST have or be able to obtain Central Registry Clearance. Candidates that have lived outside of Michigan must provide clearance from that State.