What are the responsibilities and job description for the Receptionist/Case Manger Assistant position at Wayne Halfway House, Inc.?
Wayne Halfway Inc.
Job Description
Position: Receptionist/ Case Manager Assistant
General Responsibilities:
The Receptionist/Case Manager Assistant will be responsible to communicate professionally and effectively with staff and visitors entering the facility in addition to assisting the Director of Case Management with assigned duties and tasks pertaining to case management.
Duties:
- Ensure that staff and visitors are permitted appropriate access to enter the facility per its policy and procedure.
- Ensure that visitors are signing in/out of the facility per its policy and guidelines.
- Responsible to answer the receptionist line and direct incoming callers to the appropriate department.
- Will maintain a spreadsheet of all phone calls, DCS worker visits, and parent visitations and provide the information to case management staff at the end of each month.
- Responsible to assist Director of Case Management in auditing and reviewing youth’s charts to ensure that all required documentation is in the youth’s file.
- Will be responsible for scheduling weekly visitation with parents and to ensure that the information is provided to the appropriate parties.
- Responsible to input information into the electronic system pertaining to youth. (Ex: writeups, etc)
- Assist in completing the phase points for youth and providing the information weekly to all designated departments.
- Will be knowledgeable of all policies and procedures of the company and the Department of Children’s Services as it pertains to the position.
- Assist with daily workings of the company.
- Demonstrate competence in cultural knowledge, awareness, and sensitivity.
- Follow all applicable policies and procedures of Wayne Halfway House, Inc.
- Any other job-related duties that may be assigned.
Qualifications and Experience:
Must have a High School Diploma or GED and working knowledge of office duties, knowledge in computer skills, and digital filing. No Felony Convictions!
Job Type: Full-time
Pay: $32,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Application Question(s):
- Have you worked for us previously?
Experience:
- Receptionist: 2 years (Preferred)
Work Location: In person
Salary : $32,000
