What are the responsibilities and job description for the Remote Receptionist - Full-time position at Wayne Memorial Hospital?
* * Remote Opportunity - Receptionist * *
Primarily responsible for answering phones, interacting with patients as it relates to appointments, customer inquiries, taking messages, resolving issues, and ensuring a positive experience while adhering to established service standards.
This position is remote and requires strong communication skills, the responsibility to answer calls in a timely and efficient manner, problem-solving abilities, and the ability to work independently as well as coordinate directly with the Physician office to which they are assigned/have responsibilities for. May occasionally be required to be physically present at a Wayne Memorial Hospital site for trainings and in-person meetings.
