What are the responsibilities and job description for the SSVF Housing Specialist position at WAYNE-METROPOLITAN COMMUNITY ACTION AGENCY?
Job Details
Description
Scope:
The primary duty of the Supportive Services for Veteran Families (SSVF) Housing Specialist is to provide assessment, planning, and housing stability services to low income Veterans and their families living in Out-Wayne County. The SSVF Housing Specialist engages in rapid re-housing and homeless prevention efforts using the Housing First model, temporary financial assistance, and works with other service providers to assist Veterans in achieving self-sufficiency and housing stability. The SSVF Housing Specialist is also responsible for maintaining accurate financial assistance records, client file documentation, as well as meeting evaluation and reporting requirements.
Essential Functions:
Conduct eligibility and intake assessments of clients to develop housing plans for homelessness prevention and rapid rehousing through team-based outreach efforts, referrals from other Wayne Metro programs, community partners, and coordinated assessment referrals.
Ensure that SSVF program eligibility criteria are met and that proper supporting documentation is collected.
Develop and monitor individual service plans with each client to meet basic needs and to help restore and enhance social, psychological, and bio-psychological functioning. Service plans will focus on stability in the areas including, but not limited to, income, healthcare, and housing (with the general goal of housing stability) and will require recertification every 90 days.
Work in collaboration with team members, SSVF Program Manager, and community partners to discuss best practices for more effective service delivery to clients.
Provide support to clients in accessing appropriate services through communication with VA, community partners, service providers, and other relevant agencies.
Maintain complete and accurate records (both electronic and hard copy records) of all client contacts via client tracking systems and complete reporting requirements mandated by Wayne Metro, grantors, and other regulatory agencies in a timely manner.
Manage client data by entering it into the Homeless Management Information System (HMIS). Data should be entered accurately and in a timely manner.
Obtain needed information and complete accurate, regular reports regarding client outputs and outcomes, track, meet and/or exceed all program performance measures, and assist with program evaluation.
Develop relationships with landlord’s/property managers to facilitate housing location for clients.
Travel within Wayne County and surrounding areas to conduct home visits with clients and other appointments, when needed.
Attend agency staff meetings, other community meetings, and trainings as required
Maintain a positive attitude towards assigned work, clients, and staff, and a willingness to work with others.
Perform work in a professional manner that upholds Wayne Metro’s guiding principles, policies and procedures.
Other duties as assigned.
Qualifications
Physical Requirements and Work Environment:
Clerical: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This job operates in a professional office environment with a usually quiet noise level. This is largely a sedentary role and the employee must occasionally lift and/or move up to 25 pounds. While performing the duties of this job, the employee is regularly required to sit, frequently use hands to finger, handle, and to talk or hear.
Minimum Qualifications:
Bachelor’s degree OR a combination of education and experience that is similarly equivalent.
Minimum of four years of experience in a related field.
Experience in Veteran services; housing/homeless service programs or a combination of education and experience which is similarly appropriate.
Knowledge of Wayne County demographics, the needs of individuals experiencing homelessness, or those at-risk of homelessness, in Wayne County, and services available to meet those needs.
Experience conducting or familiarity with Housing Quality Standard inspections.
Minimum Competencies:
Working knowledge of basic internet applications and programs including Google technology and Microsoft Office Word and Excel. The ability to learn and utilize the necessary programs for this position.
Ability to communicate effectively both orally and in written form.
Good interpersonal and professional skills including but not limited to professional appearance, tact, punctuality, and dependability.
Ability to provide services for those persons facing economic, social, health, age, and educational barriers.
Ability to work independently or in a team environment (as deemed necessary).
Perform work in a manner that upholds Wayne Metro policies and procedures.
Ability to work remotely.
Licensing and Other Requirements:
Valid driver’s license and reliable transportation.
Travel Requirements:
Ability to travel to various sites.
Licensing and Other Requirements:
- Valid identification and reliable transportation.
- Although the Covid-19 vaccination is no longer mandated, it is encouraged. Wayne Metro will always prioritize the safety of our staff and clients.
Travel Requirements:
- Ability to travel to various sites.
Work Hours: Work to be scheduled Monday through Friday with specific hours to be determined by program needs.
Other Duties
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
