What are the responsibilities and job description for the Customer Relations Representative - State Farm Agent Team Member position at Wayne Shoemaker - State Farm Agent?
Job Description
Job Description
Benefits :
Pay and Benefits contingent on hours worked
401(k) matching
Bonus based on performance
Competitive salary
Opportunity for advancement
Paid time off
Profit sharing
Training & development
SEEKING TO HIRE FULL-TIME (40 hrs weekly) OR PART-TIME (24 hours or more weekly) EMPLOYEES
BENEFITS :
As an Agent Team Member, you will receive...
401K
Salary plus commission / bonus
Paid time off (vacation and personal / sick days)
Growth potential / Opportunity for advancement
Learn and grow in a professional environment with an experienced and successful agency
Individual mentoring and development
Clean, safe, friendly, and positive team atmosphere.
RESPONSIBILITIES :
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
Promote successful and long-lasting customer relations
Help our Agency grow through customer acquisition and retention
Demonstrate a strong work ethic and attendance
Ability to be part of a Team focused environment and support meeting agency goals
Willingness and ability to learn, and to follow directions of Team Leaders
QUALIFICATIONS :
Complete two pre-employment assessments about 30 mins each.
5 years work experience
Self-motivated and ability to work independently as well as part of a team
Able to produce results
Ability to multi-task
Experience managing client relationships
Able to effectively relate to a customer
Bilingual - Spanish preferred
Md State insurance licensing required
Why work at the Wayne Shoemaker Agency :
Over 30 years experience in the insurance and financial services business
4.9 Google Review Star Rating
Community involvement
Celebrate team member birthday and successes together
Clean, safe, friendly, and positive team atmosphere
Individual mentoring and development
Professional license in your name
Come see the office at : wayneshoemaker.SFAgentJobs.com
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