What are the responsibilities and job description for the Conduct & Community Standards Coordinator position at Wayne State Univ Department of Housing & Residential Life?

Wayne State University is searching for an experienced Conduct & Community Standards Coordinator Housing and Residential Life at its Detroit campus location.

Wayne State is a premier, public, urban research university located in the heart of Detroit, Michigan where students from all backgrounds are offered a rich, high-quality education. Our deep-rooted commitment to excellence, collaboration, integrity, diversity and inclusion creates exceptional educational opportunities which prepare students for success in a global society.

Essential functions (job duties) :

Job Purpose

All staff roles within Housing & Residential Life have an intentional and important purpose of supporting and achieving the mission of the department and Wayne State University through innovation and sustained collaboration.

Mission : Housing & Residential Life fosters student success by developing a sense of belonging through inclusive practices and intentional engagement. We commit to providing a safe and well-cared-for living-learning environment where community can thrive.

The Conduct & Community Standards Coordinator provides strategic support to the residential communities at Wayne State University. Utilizing student engagement theory, conflict resolution skills, and restorative justice practices, this position will assist with the student conduct process, student well-being resources, and the development of various proactive and responsive programs that promote a safe and supportive residential environment. This position will also assist with the oversight of residential accountability processes, emergency response efforts, and community education initiatives. This position reports to the Associate Director, Housing and Residential Life.

Essential Functions

Essential functions are the primary duties / major job responsibilities that an employee must be able to perform, with or without reasonable accommodation. The essential functions are listed in order of importance.)

Residential Accountability : Manage the Office of Housing and Residential Life (OHRL) administrative Maxient conduct process as well as include triaging incoming reports, investigating reported incidents, and leading conduct meetings. Collaborate with campus partners to create educational and engagement opportunities within residential communities on topics such as well-being, community respect, and safety. Maintain accurate records of conduct cases and preparing regular reports for assessment and review. 35% of the time.
Community Well-Being & Support : Develop and implement educational programs that address student conduct, community standards, and personal responsibility. Actively encourage student involvement in promoting a positive residential culture through campaigns, workshops, and collaborative initiatives. By engaging with residents, the Coordinator fosters a sense of belonging while addressing individual needs and concerns. Provide guidance and support to student and professional staff members in managing conflict resolution and addressing community impact incidents through proactive and responsive supervision. 30% of the time.
Administration : Assist with the administrative management of Maxient and other conduct-related platform(s). Assist with OHRL departmental processes including but not limited to move-in, move-out, room change, staff selection, and resident recruitment and retention efforts. Respond to concerns of students, parents and colleagues. 15% of the time.
Crisis Response, Safety, & Security : Maintain a safe and secure residential facility. Oversee all necessary reports and records. Refer any unsatisfactory maintenance or health conditions as appropriate. Participate in on-call crisis response rotation. 10% of the time.
Perform other related duties as assigned . 10%of the time.

WORK CONTEXT

This list characterizes the position scope.

Job Reports to : Associate Director

Leadership Accountability : Implements operating plans

Supervisory Accountability : Supervises associates below supervisory level[AJ1][nd2]

Organizational Accountability : Manages work group within a sub-unit of a department

Financial Accountability : Monitors expenditures

Customer Accountability : Interfaces with customers outside the S / C / D

Freedom to Act : Subject to general input from supervisor

An apartment is provided.

Relocation, if currently living outside of a50-mile radius, of $1000 to be returned to the university if the employee vacates the role before completing 1 year of service.

Qualifications :

Education Master's degree

Masters degree from an accredited college or university in student development, student personnel, and / or a related field and / or an equivalent combination of education and experience.

Experience Experienced (minimum 2 years of job-related experience)

Minimum 2 years experience with student conduct and / or setting and upholding community standards in a college / university residential program.

Experience demonstrating strong organizational, communication, teambuilding, and problem-solving skills are required.

KNOWLEDGE, SKILLS AND ABILITIES

Student Development : Knowledge and formal education in development and / or educational learning theory with the demonstrated ability to apply to initiatives, projects, and daily work.

Organizational Leadership : Ability and willingness to make independent decisions, exhibiting sound and accurate judgment. Demonstrated ability to motivate professional staff and students. Ability to foster professional trust in the work environment.

Supervisory Skills : Ability to delegate work, set clear direction and manage workflow. Strong mentoring and coaching skills. Ability to train, develop, assess and offer feedback to staff members. Ability to foster teamwork among staff members.

Project Management Skills : Ability to prepare and present special projects with little supervision / oversight. Ability to meet deadlines and to take large complex projects and divide them into smaller achievable tasks organized into a plan. Strong, detail-oriented project management skills. Must be a self-starter.

Communication Skills : Effective interpersonal and customer service skills. Ability to assess when and how to communicate information. Ability to communicate clearly, concisely, and professionally both orally and in writing. Ability to present information clearly and professionally one-on-one and in groups; ability to serve as a public face for the department within the University and to external audiences.

Analytical Skills : Ability to make valid and reliable evaluation of information. Demonstrated attention to detail.

Learning Agility : Independent and innovative self-starter who can display an ability to learn rapidly and adapt quickly to changing situations.

Working conditions :

Normal office environment. - Work conditions are typical for an office environment, which may include sitting at a desk, working at a computer, and getting to and from meetings and residential buildings. - This position lives on campus and is provided an apartment and meal plan.

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