Office Services Associate II

Position Purpose:

Perform a variety of routine clerical and general office duties in the Office of Testing at Wayne State University School of Medicine

Essential Job Functions:

• Compile, calculate and provide reports, statements or information regarding the personnel or activities of an assigned unit, e.g. summary of travel expenses, status reports of program applicants and academic examination score reports.
• Provide typing duties of a standard and non-standard nature in support of an assigned unit of the University. Compose straight forward correspondence, type grants and manuscripts as well as routine University forms.
• Perform receptionist duties to ensure messages and correspondence are relayed in a timely and accurate manner. Receive, direct and screen calls; take messages.
• Proctor exams, ensuring a smooth and secure testing environment. 
• Clean and maintain testing boards and equipment before and after exam sessions. 
• Set up and tear down testing equipment as needed. 
• Utilize ExamSoft and NBME software (training provided). 
• Perform data entry tasks and assist with other administrative duties as needed. 
• Handle sensitive and confidential information and documents securely and responsibly. 
• Follow all established protocols to ensure the integrity of the testing process. 

Perform related work as assigned.

Qualifications:

• Proficiency in Microsoft Word, Excel, and PowerPoint. 
• Strong organizational skills and attention to detail. 
• Ability to accommodate a varying schedule based on testing needs. 
• Punctual and reliable. 
• Experience with administrative tasks, data entry, and familiarity with basic office software.