What are the responsibilities and job description for the Wayne Tile Co Inc Customer Support Specialist position at Wayne Tile Co Inc?
Key Responsibilities
- Greet and interact with customers in a friendly and approachable manner
- Respond to incoming customer inquiries via phone, ensuring accurate information is provided regarding products, services, and policies
- Maintain a high level of professionalism and empathy when interacting with customers
- Document all interactions accurately in our CRM system
