What are the responsibilities and job description for the Host/Hostess position at Waypoint Seafood and Grill?
Overview:
We are seeking a friendly and customer-oriented individual to join our team as a Host/Host. As a Host/Host, you will be responsible for creating a warm and welcoming atmosphere for our guests. This is an excellent opportunity to work in the hospitality industry and gain experience in a fast-paced restaurant environment.
Duties:
- Greet guests with a friendly and welcoming demeanor
- Escort guests to their tables and provide menus
- Manage the waitlist and seating arrangements
- Answer phone calls and assist with reservations
- Communicate with servers and kitchen staff to ensure smooth service
- Maintain cleanliness and organization of the host/host station
- Assist with other duties as assigned
Skills:
- Strong hospitality skills with a focus on providing exceptional guest service
- Proficiency in using POS systems, preferably Aloha POS
- Excellent communication skills, both verbal and written
- Ability to handle guest relations in a professional and courteous manner
- Phone etiquette and the ability to handle high call volumes
- Basic knowledge of food service procedures and restaurant operations
- Willingness to help others and contribute to a positive team environment
This is a great opportunity for individuals who are passionate about the restaurant industry and enjoy providing excellent guest services. If you have a friendly personality, strong communication skills, and enjoy working in a fast-paced environment, we would love to hear from you.
Please note that all positions at our establishment are paid positions.
Job Type: Part-time
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Evening shift
Ability to Commute:
- Williamsburg, VA 23185 (Required)
Work Location: In person