Family Support Specialist - Northern NH Correctional Facility FT

About the team

We value diversity and inclusion and encourage staff to bring their authentic selves to work. Our fearless approach to challenges is the very foundation upon which we thrive. Challenges are faced without fear, hard work is a given and all embrace new thinking and ways of doing things. We make decisions that others may shy away from and are driven by courage and conviction when we face obstacles with authenticity and honesty. Our team is spirited and dynamic and motivated to create the best programs and services for all. Just like our community, we evolve, adapt, innovate, and ultimately progress.

About the Job

SCOPE OF WORK: To help provide family support to incarcerated fathers and their families in the community through supporting the full-time DOC Family Support Specialist at the Family Connections Center at the Northern NH Correctional Facility Berlin, NH. All activities involve working in close and immediate contact with incarcerated individuals daily while maintaining security in the institution.

Location: Northern NH Correctional Facility, Berlin

Position: Family Support Specialist, funded through 6/30/2025*

Schedule: flexible within needs of program; 35 – 40 hours per week, Mon – Thurs evenings

Pay: $21 – 22 / hour starting based on experience

Minimum Requirements:

• Bachelor’s degree from a recognized college in child development, family studies, social services, psychology, sociology or related field and a minimum of two years’ experience working in a position related to child development or family support.
• Associate’s degree from a recognized college in fields mentioned above and minimum of three years’ experience in Corrections and having some familiarity or experience with understanding child development and/or family support.
• Candidates must have a criminal background check completed and must be trained and certified as a New Hampshire Department of Corrections Volunteer.

  *funding for this position will continue past 6/30/2025, however, the fiscal organization will change, hours will decrease to 29, and there will no longer be benefits.

Abilities Needed:

• Maintains the organization and orderly flow of the Family Connections Center.
• Schedules, monitors, and completes assessment of video visitation between the incarcerated parents and their children, to include providing parent coaching after each visit.
• Facilitate support groups and curriculum led classes to participants in the program.
• Provides administrative support services if needed
• Coordinates and cooperates with other agencies and the officials at large to ensure optimum effectiveness of the Family Connections Center.
• Attends relevant staff meetings, conferences, and works with other State agencies if schedules and time permits.
• Review and mail out recorded audiobooks and books to incarcerated parent’s children.

Benefits and Perks:

• Full-Time Position with a comprehensive core benefits package including paid family medical leave and Pet Insurance
• A diverse accepting company culture with an engaged leadership team
• Internal growth opportunities with many career choices at all levels
• Training opportunities and educational assistance for both bachelor's and master's level applicants
• Ample paid time consisting of personal, sick, and vacation hours plus an additional 10 paid company holidays
• Retirement planning with company match
• generous mileage reimbursement

Why work for us?

Work for an organization that you're proud of. That values people first. A workplace that gives you the tools to be your best self and enjoy what you do. Waypoint encourages a life/work balance and flexibility that benefits you, your clients, and your family. We support our employees with competitive wages and comprehensive benefits that are always evolving to ensure that our employees' needs are met.

As part of our work community, you will truly make a difference. At Waypoint, we help New Hampshire residents across their lifespans. Our staff works collaboratively in the community, creating a social safety net for all who live here. We champion a culture of mutual respect for those we work with in the greater New Hampshire community and within our workplace. As you go along the journey of your life, whatever challenges you face, at whatever stage as an employee, Waypoint will be there for you, providing HELP ALONG THE WAY.

We offer competitive wages and perks and believe in creating a workplace environment where people feel safe to learn and grow, are professionally challenged, and supported in their work.

Waypoint is an equal-opportunity employer. For immediate consideration apply today at www.waypointnh.org.