Street Outreach Specialist/Case Manager -Rochester/Seacoast (FT)

We value diversity and inclusion and encourage staff to bring their authentic selves to work. Our fearless approach to challenges is the very foundation upon which we thrive. Challenges are faced without fear, hard work is a given and all embrace new thinking and ways of doing things. We make decisions that others may shy away from and are driven by courage and conviction when we face obstacles with authenticity and honesty. Our team is spirited and dynamic and motivated to create the best programs and services for all. Just like our community, we evolve, adapt, innovate, and ultimately progress.

Waypoint is looking for a passionate, self-motivated, forward-thinking individual to join in our mission of changing lives! Do you want to make a difference?

The Street Outreach Specialist/Case Manager (SOP) provides low barrier, supportive services to young adults (ages 18-24) on the streets, in the community, and other places that at-risk (opportunity) young adults spend time. The SOP staff develops collaborative relationships with other youth/young adult serving agencies in the community so that we may expand our reach. SOP provides critical services, to include basic needs support and survival items, to enhance safety and protective factors. The SOP staff will also provide progressive case management support to youth/young adults once trust and relationships have been built. Family support and mediation can be necessary if reunification is a goal of the youth/young adult. SOP works with the team to provide pro-social activities, and other activities that promote: 1) permanent connections; 2) physical and social and emotional well-being; 3) education and employment; and 4) safe and stable housing. Provide supervision and assistance to youth/young adults in Youth Resource drop-in Center, as needed. Supervise Peer Outreach Staff during outreach and community education activities.

Minimum Requirements:

• High School Diploma or relevant
• 1-year related experience (lived experience and expertise looked upon favorably)
• Successful criminal check, no history of abuse, neglect, or exploitation (previous carceral/legal experiences does not exclude from consideration)
• Experience with vulnerable populations, outreach, sexual health, mental health, and substance use a plus.
• Must have valid driver’s license, good driving record, reliable transportation and liability insurance coverage of a minimum of 50,000/100,000.

Abilities Needed:

• Respect for confidential information
• Must possess excellent oral and written communication skills.
• Ability to solve problems quickly.
• Familiar with de-escalation techniques.
• Ability to tolerate ambiguity well.

Benefits and Perks:

• Full-Time Position with a comprehensive core benefits package including paid family medical leave and Pet Insurance
• A diverse accepting company culture with an engaged leadership team
• Internal growth opportunities with many career choices at all levels
• Training opportunities and educational assistance for both bachelor's and master's level applicants
• Ample paid time consisting of personal, sick, and vacation hours plus an additional 10 paid company holidays
• Retirement planning with company match
• generous mileage reimbursement
• Employee Assistance Program
• Qualified Non Profit Loan Forgiveness Employer

Why work for us?

Work for an organization that you're proud of. That values people first. A workplace that gives you the tools to be your best self and enjoy what you do. Waypoint encourages a life/work balance and flexibility that benefits you, your clients, and your family. We support our employees with competitive wages and comprehensive benefits that are always evolving to ensure that our employees' needs are met.

As part of our work community, you will truly make a difference. At Waypoint, we help New Hampshire residents across their lifespans. Our staff works collaboratively in the community, creating a social safety net for all who live here. We champion a culture of mutual respect for those we work with in the greater New Hampshire community and within our workplace. As you go along the journey of your life, whatever challenges you face, at whatever stage as an employee, Waypoint will be there for you, providing HELP ALONG THE WAY.

We offer competitive wages and perks and believe in creating a workplace environment where people feel safe to learn and grow, are professionally challenged, and supported in their work.

Waypoint is an equal-opportunity employer. For immediate consideration apply today at www.waypointnh.org.