What are the responsibilities and job description for the ADMINISTRATIVE ASSISTANT, 40 Hours, Mon-Fri 8a-4p position at WAYSTONE HEALTH AND HUMAN SERVICES?
Come join a vibrant community at Waystone, where our commitment to diversity, equity, inclusion, and belonging flourishes. We believe that by engaging our employees and embracing our core values of Trust, Growth, Respect, Integrity, and Belonging, we can create an environment where everyone feels empowered and welcomed.
Primary Purpose: The Administrative Assistant will be responsible for providing general administrative support for services within the agency. They will be an integral member of the team to drive systems and processes to create a positive and friendly working environment, while serving as the first point of contact to our guests
LOCATION: HAVERHILL, MA
SCHEDULE FOR THIS POSITION: 40 Hours, Mon-Fri 8a-4p
Key Activities:
- Provide high quality customer services by managing daily administrative tasks, including answering phones, responding to emails and directing inquiries to appropriate members throughout the building.
- Monitor and order supplies, ensuring the building remains well-stocked and functional, including office, medical and maintenance supplies.
- Provide administrative support for teams as needed; including but not limited to accurately entering and updating information databases, preparing presentations, scheduling of conference rooms and supporting programs as needed.
- Act as a point of contact for clients and vendors, providing professional assistance and addressing inquiries promptly.
- Assist various departments with ad hoc tasks, projects, and other administrative needs.
Other duties:
- Ability to exercise good judgement and be solution-oriented across a variety of situations.
- Excellent organizational skills and keen attention to detail.
- Allow general flexibility and ability to multitask
- Ensure maintenance of office equipment and contact servicing agents as needed
- Work with CBDS (Community Based Day Support services) to provide front desk relief by individuals served; provide basic training and feedback on their performance
- Assist in the dissemination and compliance of office policies and procedures
- Assist, as instructed, in safety and evacuation protocols
- Other duties as assigned
REQUIREMENTS:
- High School Diploma or equivalent with a minimum of 2 years comparable office experience
- Microsoft Office Suite (Outlook, Word, Excel)
- Strong organizational/communication skills and multitasking ability required
- Minimum of 1 year of driving experience and a valid drivers license
- Regular and predictable attendance
- Must be highly organized and efficient and able to prioritize and perform office work in a dynamic environment despite frequent interruptions.
At Waystone, we firmly believe that by investing even more in the professional development of our employees, being an inclusive community and passionate about the services we offer, we will attract more skilled people who embody our mission. The future of Waystone is extremely bright thanks to our incredible employees, community partners and other supporters.
Generous Benefits - most start on the date of hire with regular schedules of 25 hours per week!
- Health insurance; Harvard Pilgrim network, 3 levels of coverage
- Dental insurance, Vision insurance, and tax-saving Flexible Spending Accounts
- 401K Retirement Plan with generous employer match
- Start building Vacation time right away, accruing at 2 weeks/year
- 12 Paid Holidays, 3 Personal Days, 9 Sick days/year
- Mileage Reimbursement
- Free access to our on-demand training library with opportunity to earn CEUs
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For more than 50 years, Waystone has been partnering with people who are diverse in age, ability, and cultural background throughout their personal, work, and life journeys. We serve people across the lifespan, starting at the age of three and through the end of life. While we are known for serving people with disabilities, we support a growing number of people with brain injuries, medical and behavioral challenges, dementia, and veterans with service-related disabilities.
Serving over 1,700 individuals and their families, we continue to expand our programs and innovate new services to support the diverse life journeys of those we serve. We have expanded our involvement in the local communities we serve and collaborated with others to address dementia, food insecurity, staffing shortages, leadership development, disability advocacy and building communities that promote equity and belonging.
