QUALITY ASSURANCE ANALYST

Description

Come join a vibrant community at Waystone, where our commitment to diversity, equity, inclusion, and belonging flourishes. We believe that by engaging our employees and embracing our core values of Trust, Growth, Respect, Integrity, and Belonging, we can create an environment where everyone feels empowered and welcomed.

Primary Purpose:  Lead efforts to enhance the quality of life of individuals served in Residential Services.  Facilitate agency training efforts for staff and persons served

Essential Functions:

• Maintain up-to-date information and ensure programmatic compliance with regulatory and accreditation requirements to provide high quality care.
• Assist in the development and revision of policies/procedures as needed/when applicable
• Implement regular program audits and work with the Vice President to implement follow-up Quality Improvement Plans to ensure compliance and high quality of services.      
• Ensure trainings for all staff are completed, current and communicated when trainings are due.
• Complete all yearly trainings for individuals served
  • Fire Safety, Human Rights, Handbook, Grievance, Anti-Harassment, and any other specific trainings determined by team
  • Work with other departments to adapt/revise yearly trainings based on the current needs of the individuals
• Complete and maintain “Train the Trainer” certifications in First/Aid CPR, Safety care, Human Right and any others requested by your supervisor.
• Maintain Self-Advocacy groups throughout programs         
  • Hold monthly Self-Advocacy meetings at all programs
  • Create curriculum for monthly Human Rights training in programs
• Assist in the coordination, distribution and analysis of Satisfaction Surveys to assist with the summary of the survey
• Assist with the maintenance of company/state database, including the electronic health care records and our state database.

Other Duties:

• Assist in the coordination of Human Rights meetings, minutes and communication
• Attend staff meetings as needed for trainings
• Participate in self-advocacy efforts within departments
• Attend various trainings as needed
• Assist in the coordination of Human Rights meetings, minutes and communication
• Attend quarterly Safety Committee meetings
• Participate in self-advocacy efforts within departments
• Participate in PBS, Crisis Response and other agency committees

Qualifications

Requirements:

• Three years of experience in Human Services, two in the field of intellectual and developmental disabilities in a supervisory capacity 
• Bachelor’s Degree (4 yr. Degree) in Human Services or related field.  In lieu of a Bachelor’s degree, an Associate’s degree and 2 (two) years of experience in I/DD
• Excellent organizational, communication and leadership skills
• Two years of experience as a staff trainer (Human Services preferred)
• Ability to work a flexible schedule

At Waystone, we firmly believe that by investing even more in the professional development of our employees, being an inclusive community and passionate about the services we offer, we will attract more skilled people who embody our mission. The future of Waystone is extremely bright thanks to our incredible employees, community partners and other supporters.

Generous Benefits - most start on the date of hire with regular schedules of 25 hours per week!

• Health insurance; Harvard Pilgrim network, 3 levels of coverage
• Dental insurance, Vision insurance, and tax-saving Flexible Spending Accounts
• 401K Retirement Plan with generous employer match
• Start building Vacation time right away, accruing at 2 weeks/year
• 12 Paid Holidays, 3 Personal Days, 9 Sick days/year
• Mileage Reimbursement
• Free access to our on-demand training library with opportunity to earn CEU’s

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For more than 50 years, Waystone has been partnering with people who are diverse in age, ability, and cultural background throughout their personal, work, and life journeys.  We serve people across the lifespan, starting at the age of three and through the end of life. While we are known for serving people with disabilities, we support a growing number of people with brain injuries, medical and behavioral challenges, dementia, and veterans with service-related disabilities.

Serving over 1,700 individuals and their families, we continue to expand our programs and innovate new services to support the diverse life journeys of those we serve. We have expanded our involvement in the local communities we serve and collaborated with others to address dementia, food insecurity, staffing shortages, leadership development, disability advocacy and building communities that promote equity and belonging.

Salary : $25 - $28