What are the responsibilities and job description for the Sales Support Coordinator - On site position at WB Mfg?
JOB PURPOSE:
Perform duties to provide support to management, the sales team, and customers, which includes but is not limited to maintaining current customer database and sales figures, onboarding new clients, and tracking/analyzing lead generations.
ESSENTIAL DUTIES and RESPONSIBILITIES:
- Creates sample orders per request from customers and Sales Team and ensures they ship in a timely fashion.
- Book flights, hotels, and schedule rooms for meetings for management, sales, and visitors.
- Coordinates and arranges tradeshow booth locations, meetings, and promotional items.
- Ensures all products and supplies are packed, labeled, and shipped to tradeshow booths.
- Manage inventory levels of sales samples.
- Retrieve weekly lead generation and report to Sales Team.
- Ensures work assignments are completed accurately and within set timeframes.
- Continues development of personal and professional skills through formal and informal training.
- Perform other duties as assigned and needed.
SUPERVISORY/MANAGEMENT RESPONSIBILITIES:
None
COMPETENCIES:
- Communication: Articulate complex matters and effectively express ideas and information in a clear and organized manner, so it is understood by others, both orally and in writing.
- Critical Thinking: Seek information, use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems, and make conclusions.
- Initiative: Identifying what needs to be done and performing those duties fully without being asked or before the situation requires it.
- Teamwork and Cooperation: The ability to work cooperatively within diverse teams, work groups, and across the organization, to achieve group and organizational goals.
- Customer Service: Able to develop and maintain strong relationships by listening, understanding, and responding to identified needs in a timely manner.
MINIMUM REQUIRED QUALIFICATIONS:
Education: High School Diploma or GED equivalent.
Experience and/or Training: None
Licenses/Certificates: None
Technology/Equipment: Proficiency working in Microsoft Office Suite.
PREFERRED QUALIFICATIONS:
Education: None
Experience and/or Training:
- Experience in Administrative Services and Functions.
- Experience working in Smart Sheets.
Licenses/Certificates: Driver’s License.
Technology/Equipment: Proficiency in InSight 2020 or equivalent operating system.
PHYSICAL AND MENTAL DEMANDS:
Sitting for long periods of time, 6-8 hours per day. Walking, speaking, hearing, and seeing. Listen and observe the environment for hazard prevention. Use hands for tools and typing. Semi-frequently lift up to 50 lbs. Some tasks may require the employee to bend, stoop, twist, and turn.
WORKING ENVIRONMENT:
Indoor working environment. Office is temperature-controlled all year round. Production may be hot in the Summer and temperature-controlled in the Winter. Moving machinery, i.e. forklifts, moveable carts, etc.; uneven ground where cart tracks are identified. Air quality may be dusty and potentially require additional PPE in certain areas. Sound level below 85 decibels except in areas specified as requiring hearing protection.
EMPLOYER STATEMENT:
An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. The mental and physical requirements are representative of those that must be met by an individual to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. This job description represents characteristics the individual may encounter while performing the essential functions of this position.
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