What are the responsibilities and job description for the Event Sales Associate position at WC HOLDINGS MANAGEMENT LLC?
Job Description
Job Description
Perks & Benefits
Up to 12 days of PTO
401K Match
Comprehensive medical, life, visions, and dentals plans, after 60 days.
Wine Country Trips every quarter
Free access to mental health
Job Title : Event Sales Associate
Do you dream of creating transportive experiences that guests will never forget? Do you keep a pulse on the latest event trends and secretly make a note of memorable touch points you come across for future inspiration?
At FB Society, we have a Passion for People and are looking for an outgoing, motivated Event Sales Associate to help us fill our events calendar. We are looking for someone comfortable with event planning.
Reporting to the Director of Group Sales, the Event Sales Associate will drive private event and group sales for Sixty Vines, Mexican Sugar and Whiskey Cake. The sales associate will be responsible for converting inbound inquiries and leads into exceptional booked experiences for clients and guests. This team member will be focused on achieving overall company revenue goals and successful collaboration with Operations to achieve 100% guest satisfaction. The primary responsibility is to drive sales through brand right sales strategies for all inbound leads including email, phone and referral.
Responsibilities
Manage sales to established target goals by location / market.
Develop and execute quarterly game plans to meet period, quarterly and annual revenue goals.
Analyze sales weekly, monthly, quarterly to identify opportunities and track growth. Proactively share sales challenges with recommended plans to address gaps with leadership team.
Convert maximum number of inbound leads to booked while enhancing brand perceptions.
Build BEOs / Orders and confirmation of event details with clients. Negotiate prices when necessary and help clients with menu selection.
Develop strong operations relationships.
Communicate all relevant event information and changes to restaurant leadership in a timely manner.
Consistently engage in account management with existing clients to maximize sales potential and increase frequency. This includes post-event follow-ups and routine account maintenance calls.
Develop and maintain strong corporate customer relationships.
Establish positive relationships with in-store teams to help identify potential leads.
Guest Service
Manage Call Center & Call Center SOP’s
Provide oversight and mentorship to Sales Admin
Work to achieve a “5” with every event we execute by proactive communication
Requirements
Minimum 2 years inbound / field sales experience required
Special consideration to those with sales experience in restaurant catering or private dining
Multi-unit sales experience preferred
Proven ability to create and maintain strong client relationships
Strong written and oral communication skills
Highly self-motivated and ability to achieve success while working autonomously
Excellent time management and organizational skills required
Proficient in Microsoft Office
Ability to adapt and adjust planned work through analyzing work demands, competing priorities, and tight deadlines; and understand the most effective and efficient means to accomplish tasks within the parameters of the organizational structure, processes, systems, and policies.
Ability to assess situations, provide counsel, and identify solutions that resolve challenges / issues, while considering the best interests of all parties; to develop and implement short and long-term solutions, and to apply effective problem solving and decision-making to address business needs and issues.
Proven ability to shift and multi-task effectively and produce accurate, timely results in a fast-paced, constantly changing environment; adaptable to change
Consistently demonstrate a positive approach, team-player attitude and professional demeanor
Willing to work extra hours as needed to get the work done.
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