What are the responsibilities and job description for the Assistant Community Manager position at WC Smith?
WC Smith has an exciting opportunity for an Assistant Community Manager at Park Chelsea at The Collective, in the exciting Capitol Riverfront neighborhood. Park Chelsea features world-class amenities. The Assistant Community Manager will be expected to have significant interaction with residents, including maintaining a high level of customer service, taking ownership of all aspects of property management, have excellent communication skills.
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PRIMARY RESPONSIBILITIES :
- Partners with the maintenance team, the Community Manager and The Collective senior management to ensure all property and resident needs are met.
- Serves as Park Chelsea office manager.
- Orders office, kitchen and coffee supplies as needed.
- Assists Community Manager with the financial management performance of Park Chelsea, including maximizing income, tracking expenses, overseeing adhesion to the budget and budget planning.
- Manages the work and performance of the Resident Services Coordinators
- Acts as the main point of contact for all resident issues, concerns and maintenance requests after move-in and liaises with the Resident Services Coordinator and maintenance team to address concerns.
- Oversees rent collection, r eviewing and verifying monthly billings, invoices, resident ledgers, and accounting details as needed.
- Oversees evictions and represents the property at court hearings as needed.,
- Helps ensure excellent curb appeal and general upkeep and maintenance of the property.
- Uses problem solving skills and best judgement to handle unpredictable situation as they arise.
- Collaborate with Community Managers, Property Manager and GM in creating goals to better serve our residents, maximize performance and surpass our competitors.
- Manages operations when Community Manager not present.
- Provides assistance with The Collective initiatives and events as needed.
REQUIREMENTS :
BENEFITS FOR FULL-TIME EMPLOYEES (AVERAGE OF 30 OR MORE HOURS PER WEEK) :
ABOUT WC SMITH WC Smith is a leading multidisciplinary real estate company firmly grounded in the District of Columbia. We have provided integrated real estate services to the DC metropolitan area for over 50 years, developing and managing a portfolio in excess of 10,000 units of residential real estate.
Founded in 1968, WC Smith has built a reputation as one of the most capable and respected property management and development organizations in the area.
What sets WC Smith apart from other firms is our holistic approach to community building. We believe it takes more than attractive housing and office buildings to sustain neighborhoods, and over the past 50 years we have developed a successful model for creating and maintaining healthy communities. Our projects uniquely combine the city's long-term vision for growth with our residents' vision for how a community best serves their needs and desires. We are committed to the viability and sustainability of the neighborhoods we create and to the well-being of the people who live there inhabit them. WC Smith is an equal opportunity employer and values diversity. Employment decisions are made based on business needs, qualifications, and merit. If you need assistance or accommodation, you may reach us at careers@wcsmith.com or 202-465-7075.
WC Smith does not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to job postings or otherwise. Placement fees will not be paid to any recruiter unless WC Smith has an active agreement in place with the recruiter and such a request has been made by the Talent Acquisition team and such candidate was submitted to the WC Smith Talent Acquisition Team via our Applicant Tracking System. Any unsolicited resumes or other data submitted to WC Smith in violation of this policy may be used by WC Smith without obligation to pay any fees of any kind to the recruiter. Any recruiting agencies or third parties interested in future partnership, please contact careers@wcsmith.com. Failure to comply, could impact future potential partnership.
