Business & Technology Analyst

Position

WCF Insurance is growing, and the Underwriting Compliance & Business Technology team has an immediate opening for someone who can demonstrate the WCF values to join their team as a Business & Technology Analyst. This is a full-time, onsite, exempt position that works out of WCF's Sandy, Utah headquarters and that reports to the Manager, Customer Technology. The person in this position coordinates the analysis, design, prioritization, implementation, and maintenance of underwriting technology systems. Underwriting Compliance & Business Technology team

Responsibilities

As the Business and Technology Analyst you will act as the primary systems contact for Underwriting by gathering and documenting business requirements for product management IT projects. You will provide subject-matter expertise to IT development teams during design and construction phases of projects and support issue resolution, coordinate projects with other department liaisons to ensure strategic alignment and maximum business value, and work with IT quality assurance to develop comprehensive system test plans, scripts, and cases for business-system projects and support issues. In this role you will develop, document, and present user requirements to IT and develop training materials and lead training for business users.

Qualifications

The most qualified applicants will have:

• Bachelor's degree in business or a related field.
• At least two years of related business experience.
• Proficient in documentation tools, JIRA preferred.
• Experience in IT, training, project management, and managing business relationships.
• Experience in complex business processes, system design, and operations.
• Excellent conflict management and oral and written communication skills.

ESSENTIAL JOB FUNCTIONS

• Act as a primary system contact for underwriting units.
• Contribute to the development and communication of the underwriting digital and technology strategy.
• Gather and document business requirements for underwriting IT projects.
• Set priorities and actively participate in the team's planning.
• Set expectations with stakeholders for delivery of new capabilities, features, and functionalities.
• Provide subject-matter expertise to IT development teams during design, construction and implementation phases of projects and support issue resolution.
• Maintain the product backlog and accountable for the contents and prioritization with clear, actionable requirements.
• Coordinate projects with other department liaisons to ensure strategic alignment and maximum business value.
• Work with IT quality assurance to develop comprehensive system test plans, scripts, and cases for business-system projects and support issues.
• Anticipate, analyze, and resolve technology problems for business units.
• Develop training materials and lead training for business users.

ACCOUNTABILITY & REQUIREMENTS

• Help with the development and maintenance of IT systems for the underwriting department.
• Expertise in all WCF underwriting applications.
• Lead underwriting and IT meetings.

VALUES

The person in this position must demonstrate the WCF values of doing the right thing, being great at your job, and helping others succeed to fulfill the company's mission of excellence.

WORKING CONDITIONS

This position is based in an office environment with adequate temperature and lighting control. There are no known hazardous or unpleasant conditions caused by noise, dust, or other environmental factors. There are potentially high-stress situations that require meeting deadlines. The employee must meet the job attendance requirements for this position.

Minimum salary for this position starts at $67,600. There is the ability to increase stating pay depending on experience and education.

Internal candidates should have 6 months in their current position, acceptable job performance, and must notify their current supervisor that they have applied for the position.

WCF INSURANCE DE&I MISSION

Promote and embrace a diverse, inclusive, equitable, and safe workplace.

WCF INSURANCE IS AN EQUAL OPPORTUNITY EMPLOYER

WCF Insurance provides equal employment opportunity to all qualified applicants and employees regardless of race, color, religion, sex, age, national origin, veteran status, disability that can be reasonably accommodated, or any other basis prohibited by federal, state, or local law.

Salary : $67,600 - $97,400