What are the responsibilities and job description for the Underwriting Account Manager position at WCF Insurance?
Position
WCF is an A Rated insurance carrier that is growing and is looking for an applicant that wants to join a company with a great culture, great benefits, and great employees. We have an immediate opening for someone who can demonstrate the WCF values to join our team as an Underwriting Account Manager supporting the Middle Market unit. This is a full-time, non-exempt, hybrid position that works out of WCF's Sandy, Utah headquarters or Boise/Meridian, Idaho office. This posting is open to internal and external candidates.
Responsibilities
- Support assigned data analysts and underwriters in the process of receiving, reviewing, documenting, and servicing business to enhance underwriter productivity and provide excellent customer service.
- Prepare new and renewal accounts for timely underwriter review, including completion of risk analysis worksheets, pricing indications and communications with agency staff.
- Manage in-force book of business through reports, timely handling of requests, discussions with underwriter on book profitability and other actions as assigned.
- Bind quotes, update and upload documents as needed.
- Handle agency and customer phone calls and emails.
- Team with underwriting assistant to issue policies, endorsements, other items according to service requirements.
- Manage system created events, as assigned.
- Run and review with underwriters reports necessary to grow a profitable book of business.
- Provide a high-quality product delivered within service requirements.
- Provide excellent customer service to internal and external customers.
- Demonstrate strong teamwork skills by effectively collaborating with colleagues, contributing to the group, and supporting team goals.
Qualifications
The most qualified candidate will have:
- Technically competent in workers' compensation insurance principles and terminology.
- Solid understanding of state and bureau filings, regulatory requirements, and the importance of compliance.
- Prior insurance work experience preferred.
- Multiline or multistate underwriting experience preferred.
- Strong analytical and problem-solving skills.
- Strong MS Office skills required, especially in Excel.
- Ability to work under pressure and without direct supervision.
- Ability to organize, prioritize, and manage multiple tasks in a timely manner.
- Excellent customer service skills; inquisitive and curious.
- Bachelor's degree or equivalent work experience.
An internal candidate should have six months in their current position, acceptable job performance, and must notify their current supervisor that they have applied for the position
OUR PEOPLE
WCF strives to provide an excellent work experience and cultivate an inclusive environment where anyone who embodies our values will thrive
WCF INSURANCE IS AN EQUAL OPPORTUNITY EMPLOYER
WCF Insurance provides equal employment opportunity to all qualified applicants and employees regardless of race, color, religion, sex, age, national origin, veteran status, disability that can be reasonably accommodated, or any other basis prohibited by federal, state, or local law.
