What are the responsibilities and job description for the Customer Service Specialist position at WCO Academy?
Customer Service Specialist | Orlando | Full-Time | Immediate Start
Are you an outgoing and driven individual with a passion for delivering exceptional customer experiences? Do you have a competitive streak and love setting and smashing goals? If you have a growth mindset and thrive in a dynamic environment, we want you on our team!
Role Overview:
As a Customer Service Specialist, you will be the face of our client's brands, engaging with customers, providing tailored solutions, and ensuring every interaction is positive and memorable. You’ll play a key role in driving customer satisfaction while developing valuable skills in communication, problem-solving, and sales.
Key Responsibilities:
- Engage with customers in a professional and friendly manner.
- Provide expert advice on products and services tailored to customer needs.
- Hit and exceed individual and team performance targets.
- Handle customer inquiries, resolve concerns, and create positive experiences.
- Stay up to date with product knowledge and industry trends.
- Contribute to a high-energy, collaborative, and goal-oriented team culture.
What We’re Looking For:
- A confident, outgoing personality with strong communication skills.
- A competitive mindset with a drive to succeed and grow.
- A problem-solver who thrives under pressure.
- A team player who loves collaborating and celebrating wins.
- Previous experience in customer service or sales is a plus but not required!
Why Join Us?
- Competitive weekly earnings with performance-based incentives.
- Immediate start with full-time opportunities and career growth potential.
- Supportive team environment that values ambition and hard work.
- Ongoing training and development to help you excel in your role.
Next Steps:
Ready to take on a role where you can grow, challenge yourself, and make an impact? Apply now! Successful candidates will be contacted within 24-48 hours to schedule a screening call.
Salary : $43,000