What are the responsibilities and job description for the General Equipment Technician - Spokane, WA position at WCP Solutions?
Summary
Become a part of our central and eastern Washington team and support our operations by delivering preventative maintenance, servicing and repairing WCP's equipment offerings. Collaborate with customers to recommend solutions for proper equipment installation and the use of related consumable products. You will be responsible for providing outstanding customer service to our current clients while identifying new sales opportunities. Enjoy a balanced personal life with a consistent schedule from Monday to Friday, 8 AM to 5PM, along with the possibility of overtime.
Richard “Dick” Abrams- Give people the opportunity and support to succeed.
Benefits
Become a part of our central and eastern Washington team and support our operations by delivering preventative maintenance, servicing and repairing WCP's equipment offerings. Collaborate with customers to recommend solutions for proper equipment installation and the use of related consumable products. You will be responsible for providing outstanding customer service to our current clients while identifying new sales opportunities. Enjoy a balanced personal life with a consistent schedule from Monday to Friday, 8 AM to 5PM, along with the possibility of overtime.
Richard “Dick” Abrams- Give people the opportunity and support to succeed.
Benefits
- Paid Time Off (PTO), Paid Holidays,
- Paid Sick Time
- Parental Leave
- Matching 401k, Medical, Dental, Vision, Life, Disability
- Tuition Reimbursement
- Opportunity for advancement
- Employee referral program
- Perform troubleshooting, repair, and preventive maintenance on commercial equipment.
- Research and introduce new products to customers; prepare and update corresponding quotes; make recommendations and help to manage appropriate levels of inventory.
- Use mechanical aptitude to install and repair machines and equipment: also demonstrate safe equipment use and ensure that equipment is fully operational.
- Train Account Managers and customers on equipment and commodities.
- Manage territory through recognition of service opportunities and implementation of service solutions.
- Promote appropriate WCP Solutions services, products and maintenance programs.
- Effectively manage time and resources to control costs, enhance efficiencies and meet commitments.
- Attend appropriate technical and manufacturing training.
- Respond to customer emergency service requests on weeknights, weekends and holidays as needed.
- Support Account Managers and Sales Manager by advising activity in customer accounts.
- Maintain clean and service Tech vans.
- Perform other functions as necessary.
- Proficient in 240V and 480V electrical systems, including both single-phase and three-phase wiring.
- Experienced in working with AC and DC-powered electrical systems.
- Skilled in PLC controller programming and troubleshooting.
- Knowledgeable in pneumatic control systems and their applications.
- Capable of accurately entering data into computer systems for documenting work orders and maintenance activities.
- Strong communication skills with the ability to interact professionally and constructively with colleagues and stakeholders.
- Open-minded and adaptable approach to problem-solving and task execution. Strong critical thinking.
- General line equipment knowledge required.
- Effective verbal and written communications skills. Ability to communicate at all levels of organization and work well within a team environment in support of company objectives. Customer service oriented, with the ability to work well under pressure.
- Detail oriented, able to work with little direct supervision; well organized, with the ability to prioritize, coordinate and simultaneously maintain multiple projects and effectively follow through on projects.
- Minimum of two years' experience in equipment and machinery maintenance and repair preferred.
- Demonstrated technical aptitude with various types of cleaning equipment including vacuum cleaners, floor machines, auto scrubbers, burnishers, carpet extractors including battery and propane-powered equipment.
- Demonstrated technical aptitude with stretch film, shrink film, tape, and poly tape application and equipment, and competitive equipment.
- Mechanical, pneumatic and electrical aptitude required.
- Valid Driver's license.
- Proficiency with Microsoft Windows and the current versions of MS Office.
- Travel for on-site repairs at customer's facilities; subject to extremes in weather and traffic conditions.
- Overtime, occasional weekends and participation in annual physical inventory required.
- Office and workshop environment.
- Able to lift 75 pounds on a regular basis.
- Must be able to sit or stand for extended periods of time; able to bend, stoop and kneel on a frequent basis.
Salary : $27 - $29
