What are the responsibilities and job description for the Operations Manager position at WCP Solutions?
Job Description
Job Description
Summary :
WCP Solutions is a third generation, privately owned wholesale distributor of janitorial, paper, packaging, food service, and equipment solutions. Founded in March of 1930, with 93 years in the industry, we help customers of all types with the products and services they use daily to run their business effectively. From our fourteen locations, we serve customers locally in California, Washington, Oregon, Idaho, Montana, and Alaska.
With over 500 employees, our team embodies a customer-focused approach to our business. Joining WCP Solutions means being part of an organization where sales professionals receive tremendous support from management, operations, inside teams and over 100 suppliers we represent. Discover the rewarding experience of being part of a company that thrives on building long-lasting relationships and a culture of continuous growth.
Are you ready to embark on a career that combines tradition, innovation, and a commitment to excellence? Join WCP Solutions and be a part of our continued success.
Benefits :
o Paid Time Off (PTO), Paid Holidays, Paid Sick Time
o Parental Leave
o Matching 401k, Medical, Dental, Vision, Life, Disability
o Tuition Reimbursement
o Opportunity for advancement
o Employee referral program
Essential Functions :
o Supervise warehouse and delivery staff, including hiring, training, coaching, evaluating and assigning work and shifts.
o Develop and maintain efficient receiving, order-filling and delivery processes to meet customer service requirements while meeting operating budgets and productivity targets.
o Meet auditing process and cost control requirements; manage the physical inventory process, including cycle counts.
o Maintain accurate and legal timecards through provided timekeeping systems for all assigned employees.
o Develop and maintain efficient warehouse layout while measuring and maximizing space.
o Responsible for Division’s regulatory compliance with DOT and FMCSA regulations including updating medical cards.
o Maintain and repair trucks, review and assure proper record keeping on trip records, monthly mileage reports and driver schedules.
Other Functions :
o Assure that merchandise is maintained in the proper warehouse location and that warehouse is kept in a neat, clean and orderly fashion.
o Provide for building maintenance.
o Troubleshoot problems with orders, both system and vendor.
o Substitute for drivers and warehouse staff when necessary.
o Perform other functions as necessary.
Knowledge, Skills and Abilities :
o Ability to lead and manage a team in alignment with company policy and legal expectations.
o Knowledge of how to successfully utilize ground freight and fleet management to meeting division goals.
o Knowledge of Federal and State transportation and safety regulations including hazardous materials
o Ability to execute facilities maintenance to meet expectations.
o Highest level of professionalism with the ability to maintain confidentiality.
o Effective verbal and written communications skills. Ability to communicate at all levels of organization and work well within a team environment in support of company objectives. Ability to work well under pressure.
o Detail oriented, able to work with little direct supervision; well organized, with the ability to prioritize, coordinate and simultaneously maintain multiple projects and effectively follow through on projects.
o Strong critical thinking, analytical, and problem-solving skills.
o Able to work well under pressure and in an environment full of deadlines, providing accurate output.
Qualifications :
o Minimum five years’ experience in warehouse and delivery operations management required.
o Previous work experience in a wholesale distribution environment preferred.
o Good basic math skills required.
o Proficiency in using distribution software and Microsoft Office programs.
o Ability to operate lift equipment, reach trucks, etc.
o Previous Haz Mat and Haz Com training and handling experience.
Working Conditions :
o Warehouse environment with temperatures subject to changes in the weather.
o Necessity to sit or stand for extended periods of time, regularly lift up to 75 lbs., occasionally lift up to 100lbs.
o Frequent use of basic warehouse and delivery equipment (i.e. forklift, picker, pallet jack, etc.).
o Warehouse, customer location and truck cab environment;
o Subject to extremes in weather and traffic conditions
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