What are the responsibilities and job description for the Front Counter Parts Sales Representative position at WCTractor?
Job Details
Parts Counter Salesperson Job Description
Overview
WCTractor is an established and growing equipment dealership with 13 locations across Texas. When you join WCTractor, you become part of a team built on more than 85 years of service, integrity, and community support. We offer competitive pay and a full benefits package including medical, dental, vision, prescription, supplemental, and life insurance, 401(k), paid time off, and more.
This role is based at our Sealy New Holland location and is a key position in a two-person parts counter. You’ll be the face of the store, the first person every customer sees, and the go-to for parts, support, and top-notch service. If you’re friendly, organized, and thrive in a fast-paced, customer-facing environment, this is your spotlight.
Responsibilities
As a Parts Counter Salesperson, you’ll play a central role in the daily operations of our dealership—supporting both customers and the service department by ensuring the right parts are in the right hands at the right time.
Responsibilities include, but are not limited to:
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Greet walk-in customers and assist in locating and selecting parts
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Answer questions and offer product advice, usage tips, and maintenance support
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Communicate clearly with service technicians to provide timely, accurate parts
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Maintain and organize parts inventory for visibility, accessibility, and accuracy
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Resolve issues such as backorders, damaged parts, and product availability
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Process orders and transactions accurately, applying discounts and promotions
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Assist in merchandising and setting up promotional displays
Parts Counter Salesperson Qualifications
Qualifications
Minimum requirements:
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Two-year degree or equivalent work experience
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Strong communication and organizational skills
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Ability to learn a wide variety of parts and systems
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Friendly, professional, and customer-focused attitude
Preferred experience:
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3 - 5 years in customer service, retail, or dealership environment
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Familiarity with stocking and organizing inventory
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Experience with agricultural, construction, or equipment parts (a plus, not required)
