What are the responsibilities and job description for the Parts Sales Representative position at WCTractor?
Overview
WCTractor is an established equipment dealership with tenlocations all over Texas. When you join WCTractor, you will work alongside leaders who set the standards responsible for our reputation as an industry leader.
Parts Sales Representative Responsibilities
As Parts Sales Representativewith WCTractor, you will interact with customers on a daily basis, helping to identify part numbers, providing quotes, and supplying the necessary parts needed in a timely manner. Customer service is critical in this role.
Responsibilities include, butare not limited to:
- Greet all customers promptly and courteously as they enter the store and help them with their specific needs.
- Fills parts requests for the service techs and customers.
- Participants in rolling inventory checks.
- Manages difficult or emotional customer situations;
- Solicits customer feedback to improve service;
- Responds to requests for service and assistance;
- Speaks clearly and persuasively in positive or negative situations; responds well to questions.
- Follows all company and vendor policies and procedures
Parts Sales Representative Qualifications
Minimum requirements for the Parts Sales Representative position include:
- High school diploma or equivalent
- Proficient computer skills
- Customer-service oriented attitude
- Related previousexperience
