What are the responsibilities and job description for the Front Desk Receptionist position at WD Matthews Machinery Co.?
W.D. Matthews has an immediate opening for a Front Desk Receptionist at our Auburn, ME location. This individual will be responsible for answering, screening, and transferring phone calls, as well as assisting other branch department personnel on a day-to-day basis. This candidate must work well as part of a team and maintain a positive and upbeat attitude. The ideal applicant will have strong computer skills, be detail oriented and have strong multi-tasking abilities.
Responsibilities and Duties
- Answer, screen and transfer inbound phone calls
- Receive and direct visitors and clients
- General clerical duties
- Preparing Sales quotes on various equipment portals
- Using price pages and Excel to prepare Sales quotes
- Produce equipment billing
- Coordinate and maintain records
- Collaborate with WDM Management, Sales staff and other departments
- Maintain good working relationships with coworkers and team members
Qualifications and Skills
- Computer skills and knowledge of Microsoft Office
- Knowledge of clerical and administrative procedures and systems such as filing and record keeping
- High School diploma
Key Competencies
- Communication skills - written and verbal
- Planning and organizing
- Problem assessment and problem solving
- Information gathering and information monitoring
- Attention to detail and accuracy
- Customer service orientation
- Ability to multi-task
W.D. Matthews Machinery Co is an Equal Opportunity Employer.
Job Type: Full-time
Pay: $17.00 - $21.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No nights
- No weekends
Application Question(s):
- Are you available Monday-Friday, 8am-5pm?
Education:
- High school or equivalent (Preferred)
Experience:
- Microsoft Office: 1 year (Preferred)
- Customer Service: 2 years (Preferred)
Ability to Relocate:
- Auburn, ME 04210: Relocate before starting work (Required)
Work Location: In person
Salary : $17 - $21