What are the responsibilities and job description for the Service Administrator position at We Are With You?
Job summary
We are part of a large integrated drug and alcohol service working with some of Cornwall's most excluded and disadvantaged people. Successful candidates will work alongside in-house services which include prescribing and clinical, outreach, hospital and adult community and a residential rehabilitation facility.
Main duties of the job
As a Service Administrator, you will : Liaise with Local Authorities on client admissions and following up on outstanding contractsComplete housing / council tax benefit forms for move-on flatsWork with the Residential Service Manager in maintaining quality service standards in line with CQC requirementsSupport the Residential Service Manager and Team Leader in monitoring the bed allocations and keeping the bed planning tools updated at all timesUndertake administrative duties by the running of the residential service (ordering stationery, cleaning and medical supplies, attending various meetings and inputting invoices onto our invoicing system)Work with the facilities team to arrange maintenance work to the buildings and grounds where necessary
About us
Everyone should feel comfortable getting the support they need for issues with drugs, alcohol or mental health. At We Are With You we work with people on their own goals, whether that's staying safe and healthy, making small changes or stopping an unwanted habit altogether. We give people support in a way that's right for them either face to face in their local service, community or online. We provide a free and confidential service without judgement to more than 100,000 people a year. We use our expertise to improve the help available and raise awareness around drugs, alcohol and mental health so that more people can get support. We Are With You.
Job description
Job responsibilities
All applicants need to submit a CV and a covering letter on why you should be considered for this role. Applications will not be accepted if no covering letter is included. Please note that this role may close early should sufficient applications be received, so early application is advised WithYou is all about working with our clients to find the right path for them to get back to where they want to be, and you will be joining an amazing team of people who go the extra mile to make that happen. Working within one of our services is always busy, sometimes challenging but always rewarding. We work collaboratively to provide the best support and treatment to anyone who needs it, so why don't you apply to be part of something great! We are looking for an experienced Service Administrator to cover maternity leave. The successful candidate will provide comprehensive and efficient administrative support at our 17 bed residential rehabilitation facility. Please note that this role is part-time and fixed-term working hours per week over 3 full days, although we can be flexible around the days worked. The expected end date is approximately January 2026. Diversity Statement As an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our goals of radically improving people's lives. We welcome the unique contributions that you can bring and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ people, people of all ages and armed forces veterans. Benefits
- Competitive salary
- 28 days annual leave, plus bank holidays
- An extra day off for your birthday or a special occasion of your choice
- Enhanced maternity, paternity and adoption leave
- 2 days paid volunteer leave per year
- Auto-enrollment into We Are With You's pension scheme
- Access to a Blue Light Card - giving you great savings on big high-street and online brands
- Flexible working opportunities and access to a range of services and resources to support you with your wellbeing
- We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role! Our scheme allows you to recommend your friends and family to work with us and earn a £500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable if your recommended friend completes their 6 months probation period
Person Specification
Qualifications
Essential
Experience
Essential
Desirable
