What are the responsibilities and job description for the Patient Services Representative position at We Care Daily Clinics?
🌟 Join WeCare Daily Clinics as a Member Services Representative for Our New North Seattle Clinic! 🌟
Job Title: Member Services Representative
Location: North Seattle
Reports to: Team Lead, Member Engagement Services
Salary Range: $25/hour
About WeCare Daily Clinics
At WeCare Daily Clinics, every member's recovery journey is unique, and we are here to support them every step of the way. Our innovative clinics deliver holistic, person-first care through evidence-based medication-assisted treatment and behavioral health therapy. With a deep commitment to respect, compassion, and dignity, our mission is to help members achieve meaningful, lasting recovery.
We're thrilled to launch a new clinic in North Seattle—and we're looking for compassionate, motivated individuals to join us in making a difference. If you're ready to be part of a mission-driven team, we want YOU!
Position Summary
As a Member Services Representative, you'll be the welcoming face of our North Seattle clinic. You'll handle front-desk operations, greet members and visitors, and provide exceptional support to ensure their experience is positive and seamless. From managing schedules to resolving concerns, you'll play a vital role in delivering compassionate, member-centered care in a fast-paced environment.
What You'll Do
🌟 Member Engagement
✨ Be a Difference-Maker: Play a key role in helping members navigate their recovery journeys.
✨ Dynamic Environment: Thrive in a fast-paced clinic setting with meaningful, hands-on responsibilities.
✨ Collaborative Culture: Join a supportive, mission-driven team that values your contributions.
✨ Professional Growth: Build your skills and experience in a unique healthcare environment.
What You'll Bring
🎓 Education & Experience
If you're passionate about providing exceptional member care and thrive in a dynamic environment, apply today to join us as a Member Services Representative at WeCare Daily Clinics' North Seattle location. Together, we'll create brighter futures—one member at a time.
WeCare Daily Clinics is an equal opportunity employer committed to fostering an inclusive and supportive environment for both staff and members.
Job Title: Member Services Representative
Location: North Seattle
Reports to: Team Lead, Member Engagement Services
Salary Range: $25/hour
About WeCare Daily Clinics
At WeCare Daily Clinics, every member's recovery journey is unique, and we are here to support them every step of the way. Our innovative clinics deliver holistic, person-first care through evidence-based medication-assisted treatment and behavioral health therapy. With a deep commitment to respect, compassion, and dignity, our mission is to help members achieve meaningful, lasting recovery.
We're thrilled to launch a new clinic in North Seattle—and we're looking for compassionate, motivated individuals to join us in making a difference. If you're ready to be part of a mission-driven team, we want YOU!
Position Summary
As a Member Services Representative, you'll be the welcoming face of our North Seattle clinic. You'll handle front-desk operations, greet members and visitors, and provide exceptional support to ensure their experience is positive and seamless. From managing schedules to resolving concerns, you'll play a vital role in delivering compassionate, member-centered care in a fast-paced environment.
What You'll Do
🌟 Member Engagement
- Welcome and assist members, visitors, and vendors with warmth and professionalism.
- Answer phones, respond to inquiries, and connect members with the services they need.
- Facilitate member flow through the clinic, ensuring smooth transitions and a positive experience.
- Use the electronic medical records (EMR) system to schedule appointments, update member records, and track attendance.
- Collect member fees and ensure accurate documentation of transactions.
- Take and upload member photos into the EMR system for secure record-keeping.
- Route incoming mail and faxes while maintaining an organized front desk.
- Maintain the cleanliness and organization of the waiting area, ensuring it is welcoming and stocked with necessary supplies.
- Monitor member behavior in collaboration with the Safety Officer and address any issues calmly and professionally.
- Assist with other administrative and operational tasks as needed.
✨ Be a Difference-Maker: Play a key role in helping members navigate their recovery journeys.
✨ Dynamic Environment: Thrive in a fast-paced clinic setting with meaningful, hands-on responsibilities.
✨ Collaborative Culture: Join a supportive, mission-driven team that values your contributions.
✨ Professional Growth: Build your skills and experience in a unique healthcare environment.
What You'll Bring
🎓 Education & Experience
- High school diploma or equivalent required; Associate's or higher degree preferred.
- At least two years of experience in reception or customer service, preferably in a medical or mental health setting.
- Proficiency in Microsoft Office Suite and electronic medical records systems.
- Strong organizational and time management skills.
- Excellent interpersonal and communication skills to engage with members from diverse backgrounds.
- Ability to remain calm and professional in dynamic situations, with strong conflict-resolution skills.
- Ability to sit, stand, or walk throughout the workday.
- Capability to lift and carry up to 25 lbs., including supplies and files.
If you're passionate about providing exceptional member care and thrive in a dynamic environment, apply today to join us as a Member Services Representative at WeCare Daily Clinics' North Seattle location. Together, we'll create brighter futures—one member at a time.
WeCare Daily Clinics is an equal opportunity employer committed to fostering an inclusive and supportive environment for both staff and members.
Salary : $25
