Dental Front Desk Receptionist/ Scheduler

We Care Dental Care is looking to build our team! We are seeking a skilled and detail-oriented Front Desk Scheduler. As a Front Desk Scheduler, you will play a crucial role in ensuring the office runs smoothly in regard to scheduling, insurance coordination, treatment coordination, and patient communication. This is an excellent opportunity for a highly organized professional with a passion for delivering exceptional patient service who is looking to advance their career. Responsibilities: (including but not limited to)

• Verify insurance coverage and benefits for patients and accurately record insurance information in patient records.
• Submit dental insurance claims electronically and monitor claim status to ensure timely reimbursement.
• Follow up on outstanding insurance claims and resolve any issues or denials.
• Coordinate with insurance providers and patients to resolve insurance-related inquiries and ensure accurate and timely billing.
• Manage patient accounts, process payments, and generate financial statements.
• Collaborate with the dental team to develop treatment plans and accurately estimate patients' financial responsibilities.
• Maintain confidentiality and adhere to HIPAA guidelines when handling patient information.
• Utilize dental practice management software to manage patient records, treatment plans, and financial transactions.
• Stay updated on changes in insurance policies and billing procedures to ensure compliance with industry regulations.

Requirements:

• Previous experience as a Dental office manager, treatment coordinator, Insurance Coordinator, Billing Coordinator, or similar role.
• Strong knowledge of dental insurance coordination, including verifying coverage, submitting claims, and following up on outstanding claims.
• Excellent attention to detail and organizational skills.
• Strong problem-solving and communication skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Customer service-oriented mindset with a commitment to providing exceptional patient care.
• Knowledge of HIPAA regulations and ability to maintain patient confidentiality.

To apply for this position, please submit your resume and a cover letter detailing your relevant experience and qualifications.

Join our team and make a difference in the lives of our patients by ensuring seamless front office processes. Apply today to become a front office lead at Morton Dental Group!

Job Types: Full-time, Part-time

Job Types: Full-time, Part-time

Pay: $17.00 - $21.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Free parking
• Paid sick time
• Paid time off

Schedule:

• No weekends

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: In person

Salary : $17 - $21