What are the responsibilities and job description for the Sales Supervisor position at We Insure?
We Insure, LLC. is an independent insurance franchise that takes immense pride in providing like-minded entrepreneurs with successful agency ownership. With more than 200 agency locations in 35 states, We Insure continues to grow rapidly and supports our agency owners, customers, and carriers by facilitating faster service, greater efficiencies, better choices, and improved bottom lines. What makes We Insure stand out: we are data-driven for better value and people-led for better service. And our leadership is seeking more highly motivated, career-driven people to help lead our efforts!
We Insure has received countless awards including Jacksonville Business Journal’s Best Places to Work and Fastest-Growing Private Companies, and Inc.’s 5000 Fastest Growing Companies. If you are looking for a long-term career in a supportive, goal-driven, growth environment with a company that believes in developing its people, We Insure is the right fit for you and we encourage you to apply today!
The National Sales Center Supervisor is a leadership position responsible for overseeing a team of insurance producers in a high-volume sales environment. This role involves managing the daily operations of the sales center, providing coaching and guidance to the sales team, monitoring performance metrics, and driving sales targets. The National Sales Center Supervisor plays a pivotal role in achieving sales goals, optimizing sales processes, and ensuring exceptional customer service.
HYBRID: Austin, TX
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Reasoning Ability
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Computer Technical Skills:
To perform this job successfully, an individual should have a working knowledge of Microsoft Office applications to include Word, Excel, PowerPoint, and Outlook and Internet browser applications. Must be able to use a variety of office equipment, including scanner, copier, fax machine, and calculator.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
Physical Demands:
While performing the duties of this job, the employee is frequently required to stand; walk; talk and hear; sit for extended periods of time; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 15 pounds.
Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Why join the We Insure Team?
The We Insure Difference:
EEO
We Insure Group is an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, marital status, or any other protected characteristic. Our hiring practices ensure that all qualified applicants receive fair consideration without regard to these characteristics.
Disability
We Insure Group is committed to creating an inclusive and accessible workplace for all candidates, including those with disabilities. We are dedicated to ensuring equal employment opportunities and providing reasonable accommodations to qualified individuals with disabilities. If you require reasonable accommodations to participate in the application or interview process, please contact our HR department at hrinfo@peak6insurtech.com. We will work with you to provide the necessary accommodations to ensure your full participation in our hiring process.
Note to applicant: It is unlawful in Massachusetts and Maryland to require or administer a lie detector test as a condition of employment or continued employment. Please know that our company does not use lie detector tests in our hiring process.
We Insure has received countless awards including Jacksonville Business Journal’s Best Places to Work and Fastest-Growing Private Companies, and Inc.’s 5000 Fastest Growing Companies. If you are looking for a long-term career in a supportive, goal-driven, growth environment with a company that believes in developing its people, We Insure is the right fit for you and we encourage you to apply today!
The National Sales Center Supervisor is a leadership position responsible for overseeing a team of insurance producers in a high-volume sales environment. This role involves managing the daily operations of the sales center, providing coaching and guidance to the sales team, monitoring performance metrics, and driving sales targets. The National Sales Center Supervisor plays a pivotal role in achieving sales goals, optimizing sales processes, and ensuring exceptional customer service.
HYBRID: Austin, TX
Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Sales Team Management: Lead and motivate a team of insurance producers, providing guidance, coaching, and performance feedback. Foster a culture of excellence, teamwork, and customer-centricity. Conduct regular team meetings, training sessions, and one-on-one coaching sessions to develop sales skills and product knowledge.
- Sales Performance Monitoring: Set sales targets, performance goals, and key performance indicators (KPIs) for the sales team. Monitor individual and team performance, track sales metrics, and provide regular performance reports to management. Identify areas for improvement and implement strategies to enhance sales effectiveness and productivity.
- Lead Management: Oversee the distribution and management of incoming leads to insurance producers. Ensure leads are assigned promptly, track lead conversion rates, and implement strategies to optimize lead conversion. Collaborate with marketing and lead generation teams to drive lead quality and quantity.
- Sales Process Optimization: Continuously evaluate and improve sales processes, methodologies, and tools. Identify opportunities for efficiency gains, streamline workflows, and implement best practices. Collaborate with IT and operations teams to leverage technology solutions and automate manual processes.
- Product and Industry Knowledge: Maintain a deep understanding of insurance products, underwriting guidelines, industry trends, and competitive landscape. Provide ongoing product training to the sales team to ensure comprehensive knowledge and effective sales pitches.
- Sales Reporting and Forecasting: Generate sales reports, forecasts, and analyses to support business decisions. Provide accurate and timely sales performance data to management. Identify trends, opportunities, and potential challenges to guide sales strategies and resource allocation.
- Customer Service Excellence: Ensure a customer-centric approach within the sales team. Promote a culture of exceptional customer service, professionalism, and ethical sales practices. Address customer inquiries, concerns, and escalations in a timely and satisfactory manner.
- Compliance and Regulatory Adherence: Ensure compliance with insurance industry regulations, company policies, and sales practices. Stay updated on regulatory changes and implement necessary training and processes to maintain compliance.
- Collaboration and Relationship Management: Collaborate with cross-functional teams, including marketing, underwriting, customer service, and claims, to ensure seamless operations and a positive customer experience. Build and maintain relationships with internal stakeholders, external partners, and insurance carriers to optimize sales opportunities and support business growth.
- High school diploma or equivalent
- A minimum of 2 years of experience in Property and Casualty insurance sales.
- Proven experience in sales leadership, preferably in the insurance industry or a high-volume sales setting.
- Strong knowledge of insurance products, sales processes, and underwriting guidelines.
- Demonstrated success in meeting or exceeding sales targets and driving sales team performance.
- Excellent leadership and team management skills, with the ability to motivate and inspire a sales team.
- Strong analytical and problem-solving abilities.
- Exceptional communication and interpersonal skills.
- Proficiency in salesforce automation tools, CRM systems, and sales analytics platforms.
- Ability to thrive in a fast-paced, goal-oriented environment.
- Strong negotiation and closing skills.
- Knowledge of insurance industry regulations and compliance requirements.
- Demonstrated integrity, ethical conduct, and commitment to customer service excellence.
- Texas Property & Casualty insurance l icense preferred.
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Reasoning Ability
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Computer Technical Skills:
To perform this job successfully, an individual should have a working knowledge of Microsoft Office applications to include Word, Excel, PowerPoint, and Outlook and Internet browser applications. Must be able to use a variety of office equipment, including scanner, copier, fax machine, and calculator.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
Physical Demands:
While performing the duties of this job, the employee is frequently required to stand; walk; talk and hear; sit for extended periods of time; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 15 pounds.
Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Why join the We Insure Team?
The We Insure Difference:
- Medical, Dental, Vision, Life, Pet; Flexible Spending Account
- Competitive Salaries
- 401K Match
- Work-Life Balance: Personal Days, PTO Days, 12 Paid Holidays, Two Paid Days for Volunteer Service, Paid Parental Leave
- Short and Long-Term Disability
- Employee Support Programs, Including Mental Health
- Tuition Reimbursement
- Matching Charitable Gift Program
- Lucrative Referral Program
- Flexibility: Remote and Hybrid Opportunities Available
EEO
We Insure Group is an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, marital status, or any other protected characteristic. Our hiring practices ensure that all qualified applicants receive fair consideration without regard to these characteristics.
Disability
We Insure Group is committed to creating an inclusive and accessible workplace for all candidates, including those with disabilities. We are dedicated to ensuring equal employment opportunities and providing reasonable accommodations to qualified individuals with disabilities. If you require reasonable accommodations to participate in the application or interview process, please contact our HR department at hrinfo@peak6insurtech.com. We will work with you to provide the necessary accommodations to ensure your full participation in our hiring process.
Note to applicant: It is unlawful in Massachusetts and Maryland to require or administer a lie detector test as a condition of employment or continued employment. Please know that our company does not use lie detector tests in our hiring process.
