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Client Service Associate

Wealth Enhancement Group
Larkspur, CA Full Time
POSTED ON 1/15/2025
AVAILABLE BEFORE 4/7/2025

About Wealth Enhancement Group

Wealth Enhancement is an independent wealth management firm with an endless passion for enriching the lives of our clients. We continually seek to perfect our craft of personalized financial planning with our team-based Roundtable and UniFi processes that go far beyond the standard approach. We proudly provide unique financial plans and investment management services to over 61,000 households from our over 100 offices - and growing - nationwide.

Since 1997, Wealth Enhancement has tirelessly raised the standard of wealth management with specialized knowledge and more attentive service that helps every client craft their future. For more information, please visit www.wealthenhancement.com.

Our Larkspur, CA office is looking for a financial services professional to serve as the liaison between the client and the Financial Advisors (FA). You will work on a team with three other staff and four Financial Advisors and support all aspects of the client experience, including financial paperwork and financial account review preparation. This position is a great opportunity to grow your career in financial services with room for advancement.

The hourly pay-rate target for this role is $31.00 - $34.00 depending on experience; this position is also eligible for an annual team bonus.

We select our initial compensation target using national compensation survey data. When we make an offer, we then factor in things like tenure, performance, and geographic location to come up with the most accurate numbers. We encourage you to apply and provide us with your compensation expectations when you do. We're big on open conversations, so, let's have one.

Primary Job Functions

  • Assist the team with the broker / dealer transition
  • Serve the client by setting up accounts and insuring their funds transfer from surrendering company
  • Respond to and resolve client requests; complete necessary financial paperwork to execute trades, change beneficiaries, establish trusts, etc.
  • Research and complete any outstanding issues related to the Broker / Dealer or Operations
  • Gather data and prepare summary reports for the use in client reviews; compile the review documents for the Advisor.
  • Learn Company product suitability guidelines, financial operational processes and financial sales processes
  • Serve as the office receptionist, greet clients and answer telephone calls

Education / Qualifications

  • Strong interpersonal skills required to develop team and client relationships
  • Strong attention to detail and process
  • Professional presence and communication skills
  • College degree preferred, but not required
  • Financial administration and customer service related experience a plus
  • Experience with Microsoft Excel and Salesforce a plus
  • IND123

    LI-ONSITE

    LI-MR1

    Comprehensive Benefits Offerings

    Our benefits aim to balance four key elements that make life and work meaningful : health and wellness, financial well-being, professional development, and work / life harmony. You may participate in the following benefits & development opportunities :

  • Training and professional development
  • Medical, dental and vision coverage
  • 401k - with match and profit sharing
  • Health care spending and savings accounts
  • Dependent care and transit spending accounts
  • Wellness programs and resources
  • Life and AD&D insurance - employer paid and voluntary options
  • Short-term and long-term disability - employer paid
  • Employee assistance plan
  • Accident and critical illness
  • Pet insurance
  • Identity theft
  • Paid Time Off
  • 12 paid holidays each year
  • Paid parental leave and paid caregiver leave
  • Tuition reimbursement
  • Should you need reasonable accommodation when completing the application form or during the selection process, contact the Human Resources Department at 763-417-1700

    Information provided on this application will be kept confidential and only be shared with those involved in the selection process.

    Equal Opportunity Employer, including disabled and veterans. This organization participates in E-Verify.

    Click the following link to view Federal and E-Verify posters : Link

    OSHA Requirements : This position requires the ability to stand or sit for long periods of time, file documents in high or low cabinets, to use the telephone and to use the computer systems.

    Salary : $31 - $34

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