WEAVE’s mission is to promote safe and healthy relationships and support survivors of sexual assault, domestic violence, and sex trafficking. WEAVE’s vision is that when everyone acts, violence ends. 

Position Summary:

The CSM helps to create a professional and supportive learning environment for counselors and reinforces trauma-informed and client-centered counseling services for clients.

The Counseling Services Manager (CSM) manages a team of diverse and dedicated Master’s level Counselors and is a member of the WEAVE Leadership Team. This position is a combination of managerial and clinical job duties. The CSM is responsible for managing the day-to-day operations of the counseling department; provide supervision, support, and training to new and current counseling staff; provide oversight and implementation of counseling grants, policies and protocols, including grant reporting; collaborate with partner agencies and represent WEAVE in the community; provide short- and long-range counseling program assessment, efficacy, growth and development; hold a small client caseload as needed; assist with client crisis intervention as needed.

Member of Leadership Team

Leadership Team members share responsibility for monitoring and driving organization wide strategic priorities, success indicators, and objectives and implement and execute programs and practices which serve the mission of the organization and reflect the vision and values of WEAVE. In this role, individual Leadership Team members are expected to:

·       Add value with superior expertise so that the Team can make timely, high-quality decisions that are in the best interest of WEAVE and the communities we serve

·       Actively participate in creating and communicating the Leadership Team’s vision and ensure that communication flows freely, candidly and transparently up and down and laterally

·       Consistently exhibit a high standard of integrity and ethical behavior

·       Set and achieve goals and provide constructive feedback and suggestions for improvement

·       Select the best people for the organization, actively develop people, teams and self, and inspire a high level of commitment and performance

·       Create a culture of respect and belonging where diversity and inclusiveness are valued

·       Communicate effectively and motivationally

·       Search for and apply new ideas, lead innovation and positive change and encourage people to look for innovative ways to accomplish goals

·       Understand organization wide policies and processes and ensure both are consistently implemented with programs

·       Proactively foster a high-trust relationships within and between WEAVE’s teams and people, including seeking out and leveraging the strengths of colleagues.

·       Represent WEAVE to all stakeholders, both internal and external, in a professional and respectful manner that reflects the values of the organization. 

Responsibilities:

·       Manage and supervise Master’s level counseling staff and student interns

·       Ensure compliance with counseling dept. documentation, schedules/session limits and grant goals/objectives

·       Hire and train new counseling staff and student interns/trainees

·       Manage day-to-day department workflow/operations

·       Provide individual and group counseling as needed and complete documentation within dept. and agency guidelines

·       Provide crisis intervention as needed

·       Coordinate and provide counseling coverage as needed

·       Facilitate counseling department meetings

·       Assist with counseling wait list procedures

·       Review and submit accurate counseling billing within agency/contract guidelines

·       Provide thorough grant reports in a timely manner

·       Assist CPO with counseling program assessment, growth, and development

·       Represent counseling department and maintain effective working relationships with agency and community partners

·       Provide consultation to staff and student interns regarding client related issues

·       Support staff at offsite counseling locations 

·       Provide clinical supervision if needed 

·       Collaborate with CPO and Clinical Supervisor regarding counseling department staffing, policies, and protocols

·       Provide training in Peer Counselor Training, Continuing Education and to agency staff as needed

·       Coordinate with Human Resources and CPO regarding new hires, employee concerns and disciplinary actions

·       Coordinate and participate in interviews/recruitment for new counseling staff and student interns/trainees

·       Review timesheets in a timely manner for accuracy and correct funding allocations

·       Review and submit administrative paperwork for accuracy and timely submission to Finance and HR departments

·       Participate in agency meetings and committees as assigned

·       Other duties as assigned

Desired Characteristics:

• Ability to manage and supervise through a client-centered, trauma-informed lens
• Ability to multi-task, track and manage various levels of department functioning
• Excellent clinical assessment and crisis intervention skills
• Interest in program assessment and development
• Detail oriented and strong organizational skills
• Collaborative, team-oriented approach

Qualifications:

1.     ASW, AMFT or APCC required

2.     At least 1-2 years post Master’s experience, including counseling experience

3.     Current BBS Registration and active certificate of insurance for professional   liability

4.     Valid California driver’s license, reliable transportation, and proof of current vehicle insurance

5.     Strong verbal and written communication skills

6.     Ability to create and generate accurate and timely reports

7.     Ability to use a computer and related MS software, i.e. Word, Excel, Office

ADA Job Characteristics:

Work environment is primarily in an office setting.  Drive a vehicle to attend off-site meetings, as needed.  Lift and carry 25 lbs., extend both arms above the head and/or reach below the waist, stoop, squat, crawl, bend the back to open lower-level filing drawers, or to retrieve stored items, climb a ladder or stairs, or use an elevator.  Sit frequently, and/or stand when filing, using copier, etc.  Use fine manipulation (hands and wrist) to operate a keyboard, take notes, utilize, desk calculator, file and copy documents.  Corrected vision to normal range.  Use computer to generate reports and other documents, utilize the telephone to place and receive phone calls.