What are the responsibilities and job description for the Shift Lead position at Weavers Way Co-op?
Job Type
Full-time
Description
Welcome to Weavers Way!
Weavers Way is a not-for-profit organization that's doing things differently to support our local community. As a member-owned co-op, we don't exist just to make money. Weavers Way operates on a triple bottom line philosophy known as People-Planet-Profit - which means every action we take, we strive to benefit people (our community, employees, and local vendors), planet (we strive to be one of the most sustainable places around!), and profit (so we can support our team members and operate as a business). By joining us, you're helping us fulfill our mission of keeping dollars in our local community, supporting over 300 local food vendors, and being a part of strengthening and enriching the people and planet around us.
Weavers Way offers a variety of benefits, including very affordable medical, dental, and vision plans, a 401k with match, an employee discount, paid vacation and sick time, and more.
Join Weavers Way as a Cashier!
We are looking for an energetic, community-oriented and experienced individual to work as a Lead Cashier in our Germantown location. This position is full-time with an anticipated 35-40 hours per week. Evening and weekend availability is required. If you have experience working in a team setting and a passion for great customer service, then we want to hear from you!
Requirements
Customer Service
- Greet customers in a friendly manner. Learn names of frequent customers.
- Treat customers fairly, consistently, and with respect
- Respond quickly and courteously to all requests and complaints from customers and work to ensure that all customers feel satisfied after all interactions
- Become familiar with co-op policies and products in order to answer customer questions
- Refer unresolved questions to the shift manager, manager on duty or other appropriate colleague
- Call for back up as needed to minimize wait times
- Guide prospective new members in the procedure for joining the co-op or refer them to the manager on duty
- Reinstate members wishing to rejoin after a lapse in membership
- Cash Register Operation
- Check out customer purchases quickly and accurately, using correct prices and departments
- Be adept at reading the produce price sheets and know prices of common items
- Report price discrepancies to the manager on duty or other appropriate colleague
- Document all cash-in and cash-out transactions using the appropriate form or a detailed signed note
- Ensure that registers are supplied with printer tape and ribbons
- Enforce co-op policies regarding check cashing and suspended shopping privileges
- Follow front end closing and opening procedures
- At all times follow security procedures for handling cash and the drawers, transfers, and potential shoplifters
Cleaning and Stocking
Requirements
Salary Description
17.00 per hour
Salary : $17
