Entry-Level Wellness Buyer

RESPONSIBILITIES

** This position includes approximately 5 hours per week dedicated to wellness buying.**

Customer Service

• Greet customers in a friendly manner
• Treat customers fairly, consistently, and with respect
• Respond quickly and courteously to all requests and complaints from customers and work to ensure that all customers feel satisfied after any interactions
• Become familiar with co-op policies and products in order to answer customer questions; refer unresolved questions to the appropriate colleague
• Be able to discuss membership with prospective members
• Assist customers with special orders
• Supervise cooperators as needed

Buying

• Develop relationships with new and existing vendors and vendor representatives.
• Place product orders.
• Occasionally research new products and product lines.
• Negotiate pricing and terms with vendors.
• Arrange for samples and demos with vendors.

Product Knowledge & Responsibility

• Develop strong knowledge of products
• Stock and face products as necessary to maintain orderly, attractive displays
• Oversee back stock in the store room and other areas for proper rotation, storage, and timeliness of displayCreate displays for merchandise
• Maintain signs and ensure legibility and accuracy

Receiving Deliveries

• Receive departmental deliveries
• Ensure that all products billed have been received
• Sign and date all invoices and file in the bin for accounts payable when completed

Other Duties

• Advise the appropriate manager of product, equipment, and customer issues
• Must learn cashiering and serve as backup when called or as needed
• Stock groceries, clean
• Observe all Weavers Way policies and procedures
• Attend departmental and all-staff meetings as scheduled
• Assist with quarterly inventories
• Complete peer evaluations as assigned
• Answer phones, as needed
• Perform other duties as assigned by a manager or supervisor

Qualifications

• Commitment to the mission and goals of Weavers Way Cooperative Association
• Ability to work well in a team setting
• Ability to communicate with managers, staff, and co-operators
• Ability to supervise cooperators
• Ability to deliver outstanding customer service
• Ability to follow instructions from the department manager or other supervisors
• Ability to multi-task, set priorities and remain calm under stress
• Ability to work independently and exercise independent judgment when necessary
• Basic knowledge of products sold in department and willingness to learn
• Understanding of plant safety and maintenance procedures and of basic functions, controls, and safe operation of equipment
• Able to lift 50 pounds
• Knowledge of Weavers Way staff and membership policies
• Be or become upon hiring a member in good standing of Weavers Way Co-op